Support Professional
4 days ago
As a valued member of our team at Wear The Shield, you will be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and delivering exceptional support across various channels. Your role demands superb communication skills, empathy, and a strong commitment to excellence.
Job Overview:This position requires the ability to maintain accurate records of customer interactions and transactions, ensuring no detail is overlooked.
Responsibilities:- Respond to customer inquiries via email, live chat, and phone, ensuring every interaction is handled with professionalism and empathy.
- Maintain accurate records of customer interactions and transactions.
- Collaborate closely with teammates to ensure every customer enjoys a seamless experience.
- Resolve customer issues and escalate complex problems as needed.
- Proficiency in both written and verbal English.
- A minimum of 1 year of customer service experience.
- Excellent communication and interpersonal skills.
- The ability to thrive in a fast-paced environment.
- A suitable environment for taking phone calls.
- A competitive hourly rate.
- Comprehensive health insurance with dental coverage.
- Paid time-off and performance bonuses.
- Opportunities for advancement.
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Proactive Chat Support Professional
6 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeJob OverviewWe are looking for a Proactive Chat Support Professional to join our team in Cebu Central Visayas. As the first point of contact for customers, you will provide timely and effective technical support via chat, addressing a wide range of IT-related queries and issues.Your ResponsibilitiesProvide technical support to customers via chat, addressing...
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hr manager
2 weeks ago
Iloilo City, Western Visayas, Philippines Xilium Professional Services Inc. Full timeJob Summary:The HR Manager will serve as a strategic partner in driving the company's human resources initiatives. This role requires a proactive leader who can oversee HR policies, ensure compliance with labor laws, and drive talent management strategies. The HR Manager will be responsible for fostering a positive workplace culture, improving operational...
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Computer Systems Support Professional
3 hours ago
Iloilo City, Western Visayas, Philippines Systemantech Inc. Full timeSystemantech Inc. is seeking a skilled Hardware and Software Support Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to our clients.Diligently attends to assigned tickets and provides support within the specified SLAs.Responsible for level 1 (phone & remote) and level 2 (on-site)...
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Remote Technical Support Professional
2 days ago
Iloilo City, Western Visayas, Philippines TGI Full timeJob Summary:TGI is seeking a Client Service Delivery Technician to join our team. This individual will be responsible for providing technical support for a wide range of IT systems, addressing various technical concerns of our clients. The ideal candidate will have excellent problem-solving skills and a strong commitment to delivering exceptional customer...
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Iloilo City, Western Visayas, Philippines Recruiter PH Full timeAbout Recruiter PH">We are a leading recruitment agency that specializes in providing top-notch talent to businesses across various industries. Our mission is to connect people with opportunities and help them achieve their career goals.">Job Overview">We are currently seeking a highly skilled and experienced individual to join our team as a Customer Service...
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Psychotherapist for Workplace Support
4 days ago
Iloilo City, Western Visayas, Philippines Zevo Health Full timeJob Description:This is an exciting opportunity for a Psychotherapist for Workplace Support. We're looking for a compassionate and skilled professional to provide individual and group counseling, facilitate mental health programs, and support overall employee well-being. The ideal candidate will have a strong clinical background, experience working with...
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Bookkeeping Professional
1 week ago
Iloilo City, Western Visayas, Philippines Ace Bookkeeping Services Full timeWe are seeking a highly skilled Bookkeeping Professional to join our team at Ace Bookkeeping Services. In this role, you will be responsible for maintaining accurate financial records, preparing financial reports, and providing administrative support to the accounting team.You will process financial transactions, reconcile bank statements, and maintain...
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Support Professional
3 days ago
Bacolod City, Western Visayas, Philippines Neksjob Corporation Full timeJob Title: Support Professional">Job Type: Full-time">About Us:">Neksjob Corporation is a leading provider of customer experience solutions, serving some of the world's biggest and most sought-after brands.">Job Description:">As a Support Professional, you will be responsible for delivering outstanding support to the customers and clients of our partner...
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Frontline Support Representative
3 weeks ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
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Consumer Electronics Support Professional
5 days ago
Iloilo City, Western Visayas, Philippines TDCX Philippines Full timeJob Details\TDCX Philippines is seeking a Technical Support Agent to join our Consumer Electronics team in Iloilo. As a Technical Support Agent, you will be responsible for providing excellent customer service, troubleshooting technical issues, and educating customers on support options.\Key Responsibilities\Provide post-sales customer service and/or...
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Support Service Expert
2 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeWhy Join Us?\\We offer a dynamic and stimulating work environment that encourages growth and development.\Our company values excellent customer service and supports our representatives in achieving their goals.\You will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer...
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Frontline Support Representative
4 weeks ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
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Frontline Support Representative
1 week ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving...
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Mental Health Professional
2 days ago
Iloilo City, Western Visayas, Philippines Zevo Group Part timeAbout the RoleWe are seeking a compassionate and skilled Mental Health Counselor to join our team at Zevo Group. As a Mental Health Counselor, you will play a critical role in providing professional support to our employees.Key ResponsibilitiesDeliver individual and group counseling sessions to support employee well-beingDesign and facilitate mental health...
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Technical Support Representative
7 days ago
Iloilo City, Western Visayas, Philippines Asurion Full timeAt Asurion, we're committed to helping our customers stay connected with the technology they need. As a Technical Support Representative, you'll play a critical role in delivering exceptional customer service and resolving technical issues with devices and software.Key Responsibilities:Provide technical support to customers via phone, email, or chatResolve...
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Sales Support Associate
6 days ago
Iloilo City, Western Visayas, Philippines Neksjob Iloilo Full timeJob Overview:Neksjob Iloilo is seeking a skilled Sales Support Associate to join our team. As a Sales Support Associate, you will be responsible for providing support to sales teams and helping to drive business growth.Key Responsibilities:Provide exceptional customer service and support to sales teamsAssist in developing and implementing sales...
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Healthcare Support Specialist
4 days ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full timeJob SummaryAs a Healthcare Support Specialist, you will be responsible for providing top-notch customer service to our clients, handling their inquiries and concerns with empathy and professionalism. This is a demanding yet rewarding role that requires strong mental and emotional resilience, as well as excellent interpersonal and communication skills.You...
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Support Specialist
3 days ago
Iloilo City, Western Visayas, Philippines Neksjob Philippines Full timeJob Purpose: Our Support Specialists play a critical role in delivering exceptional customer experiences, handling inbound and outbound calls with professionalism and care.Key Performance Indicators:Meet or exceed performance targets, including call resolution rates and customer satisfaction scores.Develop and maintain a thorough understanding of our...
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Customer Support Agent
3 days ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timePremium Healthcare AccountWe are looking for highly skilled and dedicated individuals to join our team as Customer Support Agents.Our ideal candidate should possess a strong foundation in customer service, with excellent communication and interpersonal skills. Additionally, they should have a good understanding of MS Office and internet browsing.Key...
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Administrative Support Professional
4 days ago
Iloilo City, Western Visayas, Philippines FTO Full timeAbout the RoleThis Data Entry Specialist role is an exciting opportunity to join our team at FTO. The ideal candidate will have strong analytical skills, be able to work well under pressure, and have excellent written and verbal communication skills.Key ResponsibilitiesWork within the account's AI platform to verify compliance within the real estate and...