Real Estate Virtual Assistant

3 days ago


Manila, Philippines AG Assists Full time

Responsibilities:*Client Assistance and Communication:Act as one of the. point of contact for clients, responding inquiries via email and chat*Account Management and Troubleshooting:Help clients with account setup, subscription management and any required configurations*Process and Improve Client Experience:Ensure clients receive the resources they need, from setting up accounts to guiding them through new features.*Scheduling and Administrative Support:Assists client with scheduling sessions, managing bookings and handling cancellation schedules.*Knowledge Sharing and Continuous Learning:Stay up-to-date with product updates, company policies and support best practices.Qualifications:*Excellent communication skills, both written and verbal.*Prior experience in customer service, technical support, or virtual assistance is often preferred.*Previous experience as a real estate virtual assistant, fulfillment specialist agent or related role is preferred.*Knowledge of real estate transactions, contracts, and industry terminology.*Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and real estate software/tools.*Strong organizational and time management abilities.*Attention to detail and accuracy in handling documentation and data.*Ability to work independently and collaboratively in a virtual team environment.*Patience and professionalism when interacting with challenging customers or situations.



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