Technical Support

IT Technical Support Join Megalive Corporation as an IT Technical Support specialist in our dynamic advertising environment. In this role you will maintain, upgrade, and support all technical equipment and systems to ensure smooth and uninterrupted creative operations, providing timely and efficient support to internal teams involved in design, production,...

Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot and resolve technical problems via email, phone, or in-person. Install and configure computer systems and applications. Maintain records of issues and resolutions in the ticketing system. Collaborate with...

Responsibilities Provide technical support and troubleshooting for hardware and software issues. Assist with system installations and upgrades. Maintain and update documentation for support processes. Respond to user inquiries via phone, email, or in-person. Ensure timely resolution of technical problems to minimize downtime. Qualifications Educational...

The Service Desk Agent / Technical Support Agent is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely with other IT...

As an L2 Technical Support Specialist, you will be the next escalation point after L1 support, handling complex technical issues, and providing in-depth troubleshooting. You will collaborate closely with engineering and product teams to resolve recurring issues, and document solutions. Qualifications: Bachelor’s degree in IT, Computer Science, Engineering,...

IT Staff – Advertising Company As an IT Staff member in our dynamic advertising company, you will play a key role in maintaining, upgrading, and supporting all technical equipment and systems to ensure smooth and uninterrupted creative operations. You will be responsible for the setup, maintenance, and repair of desktops, laptops, and peripherals, as well...

Assist end-user on all in-scope requests with focus on client satisfaction, service delivery quality and technical excellence. Over-all responsible for the management, maintenance and provision of technical support via onsite, phone, email or remote for hardware and software issues, network diagnostics and repair. Must be able to coordinate with Senior...

GetSet Software is delighted to have been engaged by this esteemed and highly successful company, recognized as a cutting-edge digital service provider with expertise in Digital Engineering, Operations, and Studio Services, to assist in the recruitment for Technical Support (Level 1 & 2) roles.Responsibilities:Provide support for English presale inquiries...

Overview Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidance. The Technical Support Specialist is responsible for day-to-day technical tasks via the Ticketing system, relating...

Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidance The Technical Support Specialist is responsible for day-to-day technical tasks via the East West IT Ticketing system,...