
Collection Associate
5 days ago
COMPANY PROFILE: This company is one of the largest IT companies not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools.
Position: Collection Associate (Online Interviews Only)
Company Industry: IT Company
Work Location: Quezon City
Postal Code: 1110
Salary: Php20,000-Php40,000
Work Schedule: Monday – Friday (Nightshift)
Work Set Up: Onsite
BENEFITS:
✨Government Mandated Benefits
✨HMO
✨Vacation Leave
✨Sick Leave
✨13th Month Pay
✨Allowances
JOB REQUIREMENTS:
✨ Bachelor’s degree holder
✨ With at least 1-3 years’ experience in collection in a BPO or Shared Service company
✨ Amenable to work fully onsite in Quezon City
✨ Amenable to work on night shift schedule
✨ Can start as soon as possible
JOB RESPONSIBILITIES:
✨ Responding to internal and external clients' calls and emails in a hectic, highly complicated environment
✨Reach out to clients by phone, email, or portal to collect past-due invoices on your own.
✨Work with other company departments on cash applications or invoices/billings to independently reconcile complex accounts and help resolve customer issues quickly.
✨ The organizational, communication, and technological skills necessary to efficiently prioritize, handle, and resolve present client issues and handle payments.
✨Manage daily and/or monthly account reconciliations with spreadsheets such as the daily cash log.
✨Analyze and get ready to issue refunds to customers for overpayments, duplicate payments, and payments to the incorrect company.
✨Preparing weekly aging reports and ranking accounts based on past-due status.
Review of the credit release account.
✨Other tasks may be assigned related in accounting
RECRUITMENT PROCESS: ONLINE INTERVIEW
✨Initial Interview
✨Panel Interview
✨Communication Interview
✨Job Offer
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