Email Support Representative

3 weeks ago

Cebu City, Philippines Venture Smarter Full time

Company: Venture Smarter
Location: Work From Home (Remote)
Employment Type: Full-Time
Salary: $800 – USD 1,000 per month (depending on experience)

Role Overview:
We are seeking a detail-oriented and empathetic Email Support Representative to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional responses.
Key Responsibilities:
Respond to customer emails promptly and professionally


Provide accurate information and solutions to customer inquiries


Escalate complex issues to the appropriate department when necessary


Maintain records of customer interactions and resolutions


Follow company guidelines and maintain a high standard of service


Qualifications:
Excellent written communication skills in English


Strong attention to detail and organizational skills


Ability to work independently and manage time effectively


Previous customer service or email support experience preferred


Reliable internet connection and a quiet workspace


Benefits:
Competitive monthly salary


Flexible work schedule within set hours


Fully remote position


Opportunities for training and career advancement


How to Apply:
Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career

**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.

Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.

If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****


Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.

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