Service Desk

- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.- Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.- Applies basic diagnostic...

COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.Position: IT Service Desk AnalystCompany Industry: BPOWork Location: BGC, TaguigWork Schedule: Shifting scheduleSalary: Php 30,000-40,000Work Set Up: On-siteJOB REQUIREMENTS:College Graduate/Undergraduate are open to apply.At least 1-year BPO experience and Service Desk,...

QualificationsAt least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role (under BPO or IT Shared Services)Strong problem-solving and analytical skills to quickly identify and resolve issuesExcellent communication and customer service skills to effectively interact with end-usersWorking knowledge of...

The role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level...

Job Description:We are seeking a skilled Service Desk Analyst to fill this position.Responsibilities include opening, logging, prioritizing, assigning and closing tickets in the IT Service Desk.The ideal candidate will possess excellent communication and problem-solving skills with the ability to work in a fast-paced environment.They will query the user for...

The Front Desk Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management,...

Join to apply for the Client Services Engineer role at Alphaserve Technologies, an ECI Company.OverviewRole Title: Service Desk Analyst Reports To: Manager/Supervisor Level (Jr./Sr.): Mid-Level Division: Service Sub-Division: Service DeskThe Service Desk Analyst is responsible for delivering first class service, advice and technical support to Eze Castle...

OverviewPrimarily work in a call-center type of work environment.ResponsibilitiesProvide technical support over the phone, email, onsite and/or remote on hardware and software issues.Ability to work flexible hour/s or flexible shiftDetermines requirements and/or root cause of technical issues by working with end-user.Answers inquiries by clarifying issues;...

Job OverviewWe are seeking a skilled Service Desk Analyst to join our team. This is an exciting opportunity for individuals who enjoy problem-solving, have excellent communication skills, and are eager to learn and adapt to new technologies.Key ResponsibilitiesProvide timely and effective technical support to end-users via phone, email, or in-person.Identify...

We are looking for a Associate Support Engineer (O365) to join our experienced and highly regarded Managed Services Operations team in Oakville to help support services based around Cloud. The role will require a mix of technical excellence, strong communication, customer service skills, and IT service management process knowledge.As our Associate Cloud...