Help Desk Support Specialist

IT Support Specialist Job DescriptionThis role involves providing technical support to employees and clients, resolving hardware, software, and network-related issues.End-user support: Providing first-level support for various IT-related issues.Ticket management: Logging, tracking, and resolving help desk tickets in a timely manner.System setup &...

:- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.- Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.- Applies basic diagnostic...

COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.Position: IT Service Desk AnalystCompany Industry: BPOWork Location: BGC, TaguigWork Schedule: Shifting scheduleSalary: Php 30,000-40,000Work Set Up: On-siteJOB REQUIREMENTS:College Graduate/Undergraduate are open to apply.At least 1-year BPO experience and Service Desk,...

- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.- Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.- Applies basic diagnostic...

The Front Desk Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management,...

The role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level...

Love solving problems and helping others do the same? You're exactly what our team needsWe are looking for Technical Support Specialists who can help troubleshoot and resolve customer equipment issues with genuine care and concern.What we're looking for:Associate's or Bachelor's Degree preferredAvailability to work on rotation, including nights, weekends,...

Job DescriptionKey Responsibilities:Carries out duties in compliance with established business policies and procedures.Demonstrates commitment to the development, implementation, and effectiveness of applicable Quality Processes as per ISO, FDA, and other regulatory agencies.Exhibits professional behavior with both internal/external business associates that...

QualificationsAt least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role (under BPO or IT Shared Services)Strong problem-solving and analytical skills to quickly identify and resolve issuesExcellent communication and customer service skills to effectively interact with end-usersWorking knowledge of...

Workforce Optimization SpecialistWe are seeking a skilled Workforce Optimization Specialist to join our team. This role will be responsible for analyzing and optimizing workforce management processes to ensure efficient and effective service delivery.Key Responsibilities:Analyze historical data, trends, and business projections to forecast service desk...