IT Service Desk

- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.- Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.- Applies basic diagnostic...

COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.Position: IT Service Desk AnalystCompany Industry: BPOWork Location: BGC, TaguigWork Schedule: Shifting scheduleSalary: Php 30,000-40,000Work Set Up: On-siteJOB REQUIREMENTS:College Graduate/Undergraduate are open to apply.At least 1-year BPO experience and Service Desk,...

QualificationsAt least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role (under BPO or IT Shared Services)Strong problem-solving and analytical skills to quickly identify and resolve issuesExcellent communication and customer service skills to effectively interact with end-usersWorking knowledge of...

The role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level...

OverviewThe Service Desk Agent L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely with other IT teams to...

OverviewJob Role: Duties & Responsibilities:ResponsibilitiesProvide first and second level support for IT incidents and requests, ensuring timely and accurate resolution.Monitor and troubleshoot IT systems and platforms, such as Datto RMM, Addigy, Microsoft 365, Google Workspace, Spanning, Datto Endpoint Backup, Windows and MacOS.Perform regular backups,...

Job Description:We are seeking a skilled Service Desk Analyst to fill this position.Responsibilities include opening, logging, prioritizing, assigning and closing tickets in the IT Service Desk.The ideal candidate will possess excellent communication and problem-solving skills with the ability to work in a fast-paced environment.They will query the user for...

The Front Desk Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management,...

OverviewDirect message the job poster from IT BY DESIGNJob TitleSenior Recruitment Consultant | Hiring for an MSP Company | L1, L2, and L3 IT Service Desk | message me for opportunitiesLocation: BGC, Taguig City | Onsite | Full-TimeOverviewAre you an experienced IT professional with strong expertise in Microsoft Azure, Office 365, and AWS? Join our team and...

Join to apply for the Client Services Engineer role at Alphaserve Technologies, an ECI Company.OverviewRole Title: Service Desk Analyst Reports To: Manager/Supervisor Level (Jr./Sr.): Mid-Level Division: Service Sub-Division: Service DeskThe Service Desk Analyst is responsible for delivering first class service, advice and technical support to Eze Castle...