Service Desk Analyst

3 weeks ago


Taguig, National Capital Region, Philippines Metacom Careers Full time
Qualifications
  • At least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role (under BPO or IT Shared Services)
  • Strong problem-solving and analytical skills to quickly identify and resolve issues
  • Excellent communication and customer service skills to effectively interact with end-users
  • Working knowledge of common desktop applications, operating systems, and hardware
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Enthusiasm for continuous learning and adaptability to new technologies
Job Details
  • Work setup: Full Onsite
  • Schedule: Shifting
  • Location: BGC, Taguig and Alabang, Muntinlupa
Employment information
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Telecommunications
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