
Service Desk Analyst
3 weeks ago
- At least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role (under BPO or IT Shared Services)
- Strong problem-solving and analytical skills to quickly identify and resolve issues
- Excellent communication and customer service skills to effectively interact with end-users
- Working knowledge of common desktop applications, operating systems, and hardware
- Ability to multitask and prioritize tasks in a fast-paced environment
- Enthusiasm for continuous learning and adaptability to new technologies
- Work setup: Full Onsite
- Schedule: Shifting
- Location: BGC, Taguig and Alabang, Muntinlupa
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Telecommunications
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Service Desk Analyst
1 day ago
Taguig, National Capital Region, Philippines ECI Full time ₱900,000 - ₱1,200,000 per yearECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...
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Service Desk Manager
2 weeks ago
Taguig, National Capital Region, Philippines ECI Full timeECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...
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We're Hiring: L1 Service Desk Analyst
2 weeks ago
Taguig, National Capital Region, Philippines E-team Workforce Private Corporation Full timeOverviewWe're Hiring: L1 Service Desk Analyst (Urgent Requirement)Are you tech-savvy, eager to learn, and have excellent English communication skills? This could be the breakthrough opportunity you've been waiting forWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City (just a few blocks away from Venice Grand Canal Mall)Work...
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IT Service Desk
1 day ago
Taguig, National Capital Region, Philippines EIL Global Full time ₱250,000 - ₱500,000 per yearGreetings from EIL Global,We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for...
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Service Desk Analyst
3 weeks ago
Taguig, National Capital Region, Philippines Eastvantage Full timeOverviewJob Role: Duties & Responsibilities:ResponsibilitiesProvide first and second level support for IT incidents and requests, ensuring timely and accurate resolution.Monitor and troubleshoot IT systems and platforms, such as Datto RMM, Addigy, Microsoft 365, Google Workspace, Spanning, Datto Endpoint Backup, Windows and MacOS.Perform regular backups,...
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Service Desk Analyst L1
3 weeks ago
Taguig, National Capital Region, Philippines HCLTech Full timeOverviewThe Service Desk Agent L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely with other IT teams to...
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Japanese IT Service Desk Associate
7 days ago
Taguig, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time ₱144,000 - ₱180,000 per yearCompany DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...
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Service Desk Team Lead
3 days ago
Taguig, National Capital Region, Philippines HCLTech Full time ₱900,000 - ₱1,200,000 per yearWork Set-Up:100% onsite in McKinley Hill, Taguig City, Philippines | Graveyard Shift or Shifting ScheduleAbout This Role:As a Service Desk Team Leader, you manage a team of Service Desk Analysts, and you are responsible for overseeing the day-to-day effectiveness of service provision and ensuring that targets are met. Your also supervises the activities of...
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IT Service Desk
3 days ago
Taguig, National Capital Region, Philippines IT by Design Full time ₱360,000 - ₱480,000 per yearWe are looking for a skilled individual to join our team. This role will require close collaboration with both clients and team members to resolve various support tickets, with a focus on providing troubleshooting services to customers and international end-users.Key Responsibilities:Troubleshoot and resolve issues related to desktop operating systems,...
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L1 Service Desk Analyst
7 days ago
Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱900,000 - ₱1,200,000 per yearAbout UsAs a market leader in Business Process Optimization and IT services for over 20 years, Canon Business Services Centre Philippines helps organizations optimize, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet...