
Service Desk in Taguig
4 weeks ago
- Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
- Escalates complex problems to a higher level within an organization.
Qualification:
- Completed at least 1st Year in College
- Must have at least 18 months Service Desk Experience.
- Working knowledge on Software and Application issues.
- Experience on Ticket Analysis and understanding issue trends.
- Excellent interpersonal, communication and analytical skills.
- Ability to multitask in a fast paced environment and must be willing to work on shifting schedules and be assigned in BGC.
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IT Service Desk Analyst IT Service Desk Analyst
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Service Desk Analyst
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Service Desk
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Taguig, National Capital Region, Philippines M and J Solutions Providers Inc. Full time:- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.- Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products.- Applies basic diagnostic...
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Multilingual IT Service Desk Agent
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Taguig, National Capital Region, Philippines transcosmos (TCIS) Full timeThe role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level...
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Service Delivery Expert
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French Service Desk Analyst
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German IT Service desk
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Taguig, National Capital Region, Philippines Pinoybisnes Full timeJ-K Network Manpower Services – Taguig City, Metro ManilaSalary: P80,000Languages Required: English, GermanBenefits:HMO30-day relocationProject allowanceCovered work application permitJob Details:Company Profile: A leading IT and business process services firm committed to helping clients succeed.Requirements:Proficient in German and English LanguageOpen...
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Help Desk Support Specialist
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Front Desk Specialist
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Client Services Engineer
1 day ago
Taguig, National Capital Region, Philippines Alphaserve Technologies®, an ECI Company Full timeJoin to apply for the Client Services Engineer role at Alphaserve Technologies, an ECI Company.OverviewRole Title: Service Desk Analyst Reports To: Manager/Supervisor Level (Jr./Sr.): Mid-Level Division: Service Sub-Division: Service DeskThe Service Desk Analyst is responsible for delivering first class service, advice and technical support to Eze Castle...