Quality Analyst

Job DescriptionEssential Functions/Responsibilities• Provides coaching and mentoring to agents in order for them to improve on their performance andthe attainment of their metrics• Ensure that appropriate knowledge tools, techniques and standards are being utilized to meetcustomer requirements and needs• Performs Monitoring and provides feedback to the...

Job Description-Essential Functions/Responsibilities-Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics-Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs-Performs Monitoring and provides feedback to the...

Job Description -Essential Functions/Responsibilities -Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics -Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs -Performs Monitoring and provides feedback to the...

Job Description Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback...

Job Description -Essential Functions/Responsibilities -Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics -Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs -Performs Monitoring and provides feedback to the...

Job Description Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback...

Job DescriptionWe are seeking a highly skilled Senior Software Quality Assurance Analyst to join our team at Nityo Infotech. As a key member of our quality assurance team, you will play a critical role in ensuring the highest quality of software products.About YouWe are looking for an experienced Test Analyst who has a solid understanding of software testing...

Non-negotiable:  With at least 1 year of relevant experience as a QA for Healthcare BPO  Can start ASAP  Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig.Job Opening | Urgent | Quality Analyst | TaguigJob Responsibilities:Conduct transaction and call monitoring according to the agreed service quality plan.Offer guidance and feedback to agents.Conduct Root Cause Analyses (RCAs) and communicate results to Operations for action...

Non-negotiable:  With at least 1 year of relevant experience as a QA for Healthcare BPO  Can start ASAP  Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig. Job Opening | Urgent | Quality Analyst | Taguig Job Responsibilities: Conduct transaction and call monitoring according to the agreed service quality plan. Offer guidance and feedback to agents. Conduct Root Cause Analyses (RCAs) and communicate results to Operations for...

TASQ Staffing Solutions is looking for three quality analysts to work in Taguig. Job Opening | Urgent | Quality Analyst | Taguig Job Responsibilities: Conduct transaction and call monitoring according to the agreed service quality plan. Offer guidance and feedback to agents. Conduct Root Cause Analyses (RCAs) and communicate results to Operations for...

Job OverviewTASQ Staffing Solutions seeks a skilled Quality Analyst to join our team. As a key member of our quality assurance team, you will play a vital role in ensuring the highest standards of quality are met.About the RoleWe are looking for an experienced Quality Analyst with a strong background in quality control and assurance. The ideal candidate will...

Job Title: Quality AnalystWe are seeking a highly skilled Quality Analyst to join our team at TASQ Staffing Solutions.Key Responsibilities:Ensure the quality of products or services by conducting thorough inspections and testing.Identify and report defects or issues to the relevant teams.Collaborate with cross-functional teams to implement quality...

Job Title: Quality Control Analyst/QAJob Summary: We are seeking a highly skilled Quality Control Analyst to join our team. The successful candidate will be responsible for ensuring that project-related quality processes are followed by associates, client-specific metrics and internal metrics are achieved, and providing coaching to employees.Key...

Job Title: Quality AnalystJob Summary:We are seeking a highly skilled Quality Analyst to join our team at ETeam PH. As a Quality Analyst, you will play a critical role in supporting and delivering on multiple audits, including Payroll Audits, New Hire Audits, OTP, and other pay-impacting audits.Key Responsibilities:Pull and create reports to ensure accurate...

We are seeking a Quality Analyst to join our team at Synlink Recruitment Outsourcing co. inc.Job Summary:The Quality Analyst will be responsible for providing coaching and mentoring to agents to improve their performance and metrics.The successful candidate will also ensure that knowledge tools, techniques, and standards are utilized to meet customer...

About UsHunters Hub Incorporated is a dynamic and innovative company that thrives on the expertise of its team members.Job SummaryWe are seeking an experienced Senior IT Analyst/Quality Assurance Expert to join our team. The successful candidate will have a proven track record in writing Business Requirement Documents (BRDs) and Data Gathering, as well as...

Job Title: Test AnalystWe are seeking a highly skilled Test Analyst to join our team at Nityo Infotech. As a Test Analyst, you will be responsible for planning, designing, and executing tests to ensure the quality of our software products.Key Responsibilities:Develop and execute test plans and test cases to ensure thorough testing of software...

Job DescriptionWe are seeking a highly skilled and experienced Test Analyst to join our team at Nityo Infotech. In this role, you will be responsible for planning, executing, and reporting on software testing activities to ensure high-quality products.