Quality Analyst
2 months ago
Job Description-Essential Functions/Responsibilities-Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics-Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs-Performs Monitoring and provides feedback to the Management Team and to the Client-Provides coaching and mentoring to analysts in order for them to improve on their performance and the attainment of their metrics-Participates and coordinates in Quality Calibration Sessions with the clients and the management team-Adhere to all HIPAA guidelines and policies-Perform other projects and duties as requiredQualifications-Candidate must be a high school graduate, senior high school graduate, associate graduate, and/or college level-Candidate must have one to two years of experience in healthcare account and QA role-Excellent communication skills, both in written and oral-Must be willing to work on a shifting schedule and work on-site in Market Market BGCExciting benefits await youNon-taxable allowanceHMO Coverage upon hireVacation Leaves up to 24 creditsSick Leave ConversionGroup Accident InsuranceApplicant ReferralNetflix SubscriptionJob Types: Permanent, Full-timeSalary: Php30,000.00 - Php35,000.00 per month
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Quality Analyst
1 month ago
Taguig, Philippines TASQ Staffing Solutions Full timeMinimum Requirements:- Bachelors Degree,but undergraduates are welcome to apply- With at least 2 years of experience as Quality Analyst- Amenable to work onsite in Taguig
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Quality Analyst
1 month ago
Taguig, Philippines ADDFORCE HUMAN RESOURCES SOLUTIONS Full timeJob DescriptionEssential Functions/Responsibilities• Provides coaching and mentoring to agents in order for them to improve on their performance andthe attainment of their metrics• Ensure that appropriate knowledge tools, techniques and standards are being utilized to meetcustomer requirements and needs• Performs Monitoring and provides feedback to the...
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Quality Analyst
2 months ago
Taguig, Philippines Synlink Recruitment Outsourcing co. inc. Full timeJob Description -Essential Functions/Responsibilities -Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics -Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs -Performs Monitoring and provides feedback to the...
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Quality Analyst
2 months ago
Taguig City., Philippines ADDFORCE HUMAN RESOURCES SOLUTIONS Full timeJob Description Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback...
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Quality Analyst
2 months ago
Taguig, Philippines Synlink Recruitment Outsourcing co. inc. Full timeJob Description -Essential Functions/Responsibilities -Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics -Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs -Performs Monitoring and provides feedback to the...
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Quality Analyst
1 month ago
Taguig City., Philippines ADDFORCE HUMAN RESOURCES SOLUTIONS Full timeJob Description Essential Functions/Responsibilities • Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics • Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs • Performs Monitoring and provides feedback...
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Senior Software Quality Assurance Analyst
24 hours ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionWe are seeking a highly skilled Senior Software Quality Assurance Analyst to join our team at Nityo Infotech. As a key member of our quality assurance team, you will play a critical role in ensuring the highest quality of software products.About YouWe are looking for an experienced Test Analyst who has a solid understanding of software testing...
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Executive Quality Analyst
5 months ago
Taguig, Philippines Gratitude Philippines Full timeNon-negotiable: With at least 1 year of relevant experience as a QA for Healthcare BPO Can start ASAP Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...
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Call Center Quality Analyst
4 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for three quality analysts to work in Taguig.Job Opening | Urgent | Quality Analyst | TaguigJob Responsibilities:Conduct transaction and call monitoring according to the agreed service quality plan.Offer guidance and feedback to agents.Conduct Root Cause Analyses (RCAs) and communicate results to Operations for action...
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Executive Quality Analyst
5 months ago
Taguig, Philippines Gratitude Philippines Full timeNon-negotiable: With at least 1 year of relevant experience as a QA for Healthcare BPO Can start ASAP Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...
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Call Center Quality Analyst
4 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for three quality analysts to work in Taguig. Job Opening | Urgent | Quality Analyst | Taguig Job Responsibilities: Conduct transaction and call monitoring according to the agreed service quality plan. Offer guidance and feedback to agents. Conduct Root Cause Analyses (RCAs) and communicate results to Operations for...
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Call Center Quality Analyst
4 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for three quality analysts to work in Taguig. Job Opening | Urgent | Quality Analyst | Taguig Job Responsibilities: Conduct transaction and call monitoring according to the agreed service quality plan. Offer guidance and feedback to agents. Conduct Root Cause Analyses (RCAs) and communicate results to Operations for...
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Quality Assurance Specialist
2 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob OverviewTASQ Staffing Solutions seeks a skilled Quality Analyst to join our team. As a key member of our quality assurance team, you will play a vital role in ensuring the highest standards of quality are met.About the RoleWe are looking for an experienced Quality Analyst with a strong background in quality control and assurance. The ideal candidate will...
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Senior Quality Assurance Specialist
1 month ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Quality AnalystWe are seeking a highly skilled Quality Analyst to join our team at TASQ Staffing Solutions.Key Responsibilities:Ensure the quality of products or services by conducting thorough inspections and testing.Identify and report defects or issues to the relevant teams.Collaborate with cross-functional teams to implement quality...
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Quality Assurance Specialist
1 month ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeJob Title: Quality Control Analyst/QAJob Summary: We are seeking a highly skilled Quality Control Analyst to join our team. The successful candidate will be responsible for ensuring that project-related quality processes are followed by associates, client-specific metrics and internal metrics are achieved, and providing coaching to employees.Key...
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Quality Assurance Specialist
4 weeks ago
Taguig, National Capital Region, Philippines ETeam PH Full timeJob Title: Quality AnalystJob Summary:We are seeking a highly skilled Quality Analyst to join our team at ETeam PH. As a Quality Analyst, you will play a critical role in supporting and delivering on multiple audits, including Payroll Audits, New Hire Audits, OTP, and other pay-impacting audits.Key Responsibilities:Pull and create reports to ensure accurate...
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Quality Assurance Specialist
1 week ago
Taguig, National Capital Region, Philippines Synlink Recruitment Outsourcing co. inc. Full timeWe are seeking a Quality Analyst to join our team at Synlink Recruitment Outsourcing co. inc.Job Summary:The Quality Analyst will be responsible for providing coaching and mentoring to agents to improve their performance and metrics.The successful candidate will also ensure that knowledge tools, techniques, and standards are utilized to meet customer...
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Senior IT Analyst/Quality Assurance Expert
4 days ago
Taguig, National Capital Region, Philippines Hunters hub Incorporated Full timeAbout UsHunters Hub Incorporated is a dynamic and innovative company that thrives on the expertise of its team members.Job SummaryWe are seeking an experienced Senior IT Analyst/Quality Assurance Expert to join our team. The successful candidate will have a proven track record in writing Business Requirement Documents (BRDs) and Data Gathering, as well as...
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Senior Quality Assurance Specialist
1 month ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Test AnalystWe are seeking a highly skilled Test Analyst to join our team at Nityo Infotech. As a Test Analyst, you will be responsible for planning, designing, and executing tests to ensure the quality of our software products.Key Responsibilities:Develop and execute test plans and test cases to ensure thorough testing of software...
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Quality Assurance Specialist
4 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionWe are seeking a highly skilled and experienced Test Analyst to join our team at Nityo Infotech. In this role, you will be responsible for planning, executing, and reporting on software testing activities to ensure high-quality products.