CSR for Telco Account

17 hours ago


Cagayan de Oro, Philippines Talent Outsourcing Channel Solutions Full time

Join the dynamic team as a Customer Technical Associates. This full-time position in Cagayan de Oro City offers the opportunity to build a rewarding career in customer service. No prior experience is required - we provide comprehensive training to help you succeed.What you'll be doing:Provide excellent customer service through inbound and outbound callsHandle a variety of customer inquiries and requests with professionalism and empathyWork collaboratively with your team to ensure efficient and effective resolution of customer issuesDocument customer interactions and maintain accurate recordsContribute to continual process improvements to enhance the customer experienceWhat we're looking for:Strong communication and interpersonal skillsEagerness to learn and a commitment to delivering outstanding customer serviceAbility to remain calm and composed under pressureBasic computer skills and a willingness to use technology to support customersWhat we offerCompetitive salary and performance-based incentivesComprehensive training and ongoing development opportunitiesSupportive and collaborative work environmentOpportunities for career advancementHealth and wellness benefits



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