Customer Technical Associates

2 months ago


Cagayan de Oro, Philippines TORCH Solutions Full time
We are seeking highly motivated and customer-oriented individuals to join our dynamic team as Customer Service Representatives (CSRs) for a Telco Account on a seasonal basis. This is a full-time position based in Cagayan de Oro, Misamis Oriental, offering the opportunity to provide exceptional customer service and support to our valued clients.

What you'll be doing:
Respond to inbound customer inquiries and requests via phone, email, or chat channels
Resolve customer issues and concerns in a timely and professional manner
Provide accurate information about products and services
Upsell and cross-sell relevant products and services to customers
Maintain detailed records of customer interactions
Adhere to established policies, procedures, and quality standards
Collaborate with team members to ensure a seamless customer experience

What we're looking for:
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Proficiency in English and the local language
Enthusiasm, patience, and a genuine passion for customer service
Willingness to work in a fast-paced, dynamic environment
Basic computer skills and familiarity with customer relationship management (CRM) tools

We are committed to providing our employees with a rewarding and supportive work environment. You can expect competitive compensation, opportunities for career advancement, and a range of benefits including health insurance, retirement plans, and paid time off. We also prioritize work-life balance and offer flexible scheduling options to help you achieve your personal and professional goals.

If you're ready to join a dynamic, growth-oriented company and make a meaningful impact, we encourage you to apply now.

  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a skilled Technical Support Associate to join our Cagayan de Oro team. The ideal candidate will provide exceptional customer service, resolve client inquiries and issues, and ensure customer satisfaction.The Technical Support Associate will also assist with account management and provide support to our sales and operations teams.Key...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Job OverviewTalent Outsourcing Channel Solutions is hiring Technical Associate Specialists to join our team.CompensationThe estimated salary for this position is 15K and up, with great performance bonuses and account-specific allowances.Job DescriptionWe are seeking highly skilled individuals who can provide excellent communication skills and work onsite. As...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    About the RoleWe are seeking a highly skilled Technical Support Associate to join our team in Cagayan de Oro. The ideal candidate will be responsible for delivering exceptional customer service, resolving client inquiries and issues, and ensuring customer satisfaction.ResponsibilitiesProvide technical support to clients via various communication...

  • Technical Associate

    3 weeks ago


    Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Talent Outsourcing Channel SolutionsWe are currently hiring Technical Associates to join our team. This role presents a chance for career advancement and growth opportunities.Job SummaryThe Technical Associate will be responsible for various tasks, including computer navigation and communication skills. The ideal candidate will have a typing speed of 25-30...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Talent Outsourcing Channel Solutions Job OpportunityWe are seeking highly motivated and skilled Technical Support Associates to join our team in Cagayan de Oro. This role is perfect for those who enjoy working in a fast-paced environment and providing excellent customer service.About the JobAs a Technical Support Associate, you will be responsible for...


  • Cagayan de Oro, Philippines Talent Outsourcing Channel Solutions Full time

    Join Our Growing Team in Cagayan de Oro! We’re excited to announce multiple openings for Customer Service Associates across various accounts! If you're passionate about delivering excellent service and looking for a fresh opportunity, we want YOU to be part of our team!Available Accounts:- Booking Services – Voice- Retail – Tickets/Chat/Hotline-...


  • Cagayan de Oro, Philippines Talent Outsourcing Channel Solutions Full time

    Join Our Growing Team in Cagayan de Oro! We’re excited to announce multiple openings for Customer Service Associates across various accounts! If you're passionate about delivering excellent service and looking for a fresh opportunity, we want YOU to be part of our team! Available Accounts: - Booking Services – Voice - Retail – Tickets/Chat/Hotline -...


  • Cagayan de Oro, Philippines Talent Outsourcing Channel Solutions Full time

    Join Our Growing Team in Cagayan de Oro! We’re excited to announce multiple openings for Customer Service Associates across various accounts! If you're passionate about delivering excellent service and looking for a fresh opportunity, we want YOU to be part of our team! Available Accounts: - Booking Services – Voice - Retail – Tickets/Chat/Hotline -...

  • Technical Associates

    3 months ago


    Cagayan de Oro, Philippines Talent Outsourcing Channel Solutions Full time

    Join our team and take the first step towards a brighter future!Urgently Hiring: Technical Associates-Voice Account in CDO!Requirements:- High School (old curriculum) or Senior High School graduate- with or without. BPO experience are welcome to apply- Good computer navigation skills on multiple systems- Typing speed of 25-30 WPM- Excellent communication...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Support Associate to join our team at Neksjob. As a key member of our customer support department, you will be responsible for providing top-notch assistance to our clients, resolving their inquiries and concerns in a timely and professional manner.About the RoleThis is an exciting opportunity...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Job Opportunity: Customer Service Associate We are seeking Customer Service Associates to join our team in various roles. If you have a passion for delivering excellent service, you will thrive in this position. Available Accounts:- Booking Services – Voice- Retail – Tickets/Chat/Hotline- Technical Support – Voice- Telecommunication – Voice- Retail...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Job Title: Customer Service AssociateAre you passionate about delivering exceptional customer experiences? Do you want to grow with a dynamic team?We're excited to announce multiple openings for Customer Service Associates across various accounts, offering a fresh opportunity for you to develop your skills and advance your career.About the Role:- Provide...


  • Cagayan de Oro, Northern Mindanao, Philippines TALENT OUTSOURCING CHANNEL SOLUTIONS Full time

    About UsAt Talent Outsourcing Channel Solutions, we are committed to providing exceptional service and support to our clients.Job SummaryWe are seeking a highly motivated and skilled Customer Support Associate to join our team. The ideal candidate will have excellent communication skills, be flexible with their schedule, and be able to start...

  • Technical Associates

    3 months ago


    Cagayan de Oro City, Philippines Talent Outsourcing Channel Solutions Full time

    Join our team and take the first step towards a brighter future! Urgently Hiring: Technical Associates-Voice Account in CDO! Requirements: - High School (old curriculum) or Senior High School graduate - with or without. BPO experience are welcome to apply - Good computer navigation skills on multiple systems - Typing speed of 25-30 WPM - Excellent...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Philippines Full time

    Job SummaryWe are seeking a highly skilled Customer Service Expert to join our team at Neksjob Philippines. In this role, you will be handling customer inquiries and providing technical support regarding goods and services.ResponsibilitiesAssist customers with returns, upgrades, and purchasesOffer guidance and technical supportRequirementsTo be successful in...

  • Technical Associates

    3 months ago


    Cagayan de Oro City, Philippines Talent Outsourcing Channel Solutions Full time

    Join our team and take the first step towards a brighter future! Urgently Hiring: Technical Associates-Voice Account in CDO! Requirements: - High School (old curriculum) or Senior High School graduate - with or without. BPO experience are welcome to apply - Good computer navigation skills on multiple systems - Typing speed of 25-30 WPM - Excellent...


  • Cagayan de Oro, Philippines TORCH Solutions Full time

    We are seeking highly motivated and customer-oriented individuals to join our dynamic team as Customer Service Representatives (CSRs) for a Telco Account on a seasonal basis. This is a full-time position based in Cagayan de Oro, Misamis Oriental, offering the opportunity to provide exceptional customer service and support to our valued clients. What you'll...


  • Cagayan de Oro, Philippines TORCH Solutions Full time

    We are seeking highly motivated and customer-oriented individuals to join our dynamic team as Customer Service Representatives (CSRs) for a Telco Account on a seasonal basis. This is a full-time position based in Cagayan de Oro, Misamis Oriental, offering the opportunity to provide exceptional customer service and support to our valued clients.What you'll be...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    We are seeking a High School Graduate or Senior High School Graduate without work experience to join our team as a Customer Service Associate.About the RoleAs a Customer Service Associate, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, providing information, and handling...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Telecommunications Associate Role SummaryWe are seeking a skilled and customer-focused Telecommunications Associate to join our team at Talent Outsourcing Channel Solutions.Main Responsibilities:Address customer inquiries and resolve issues related to our organization's products or services.Handle incoming calls, provide information, and troubleshoot...