CSR for Telco Account
3 days ago
What you'll be doing:
Provide excellent customer service through inbound and outbound calls
Handle a variety of customer inquiries and requests with professionalism and empathy
Work collaboratively with your team to ensure efficient and effective resolution of customer issues
Document customer interactions and maintain accurate records
Contribute to continual process improvements to enhance the customer experience
What we're looking for:
Strong communication and interpersonal skills
Eagerness to learn and a commitment to delivering outstanding customer service
Ability to remain calm and composed under pressure
Basic computer skills and a willingness to use technology to support customers
What we offer
Competitive salary and performance-based incentives
Comprehensive training and ongoing development opportunities
Supportive and collaborative work environment
Opportunities for career advancement
Health and wellness benefits
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CSR - Telco Account - Earn Up to 18k/Month
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Cagayan de Oro, Philippines TORCH Solutions Full timeWe are seeking a CSR - Telco Account to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting and coordinate...
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Cagayan de Oro, Philippines TORCH Solutions Full timeWe are seeking a CSR - Telco Account to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting and coordinate...
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