Technical Support Representative
5 days ago
What You Will Do:Answer telephone calls and emails from Customers and Partners and create/update support tickets according to documented processes and proceduresAbility to answer general questions and assist Customers and Partners regarding account status, portal access, account cancelations, address validation, billing inquires, and general order servicesAssist Customers and Partners with troubleshooting SIP Trunk configurations, troubleshooting and reviewing SIP messages and assign Customer SIP CredentialsAssist Customers and Partners with troubleshooting Messaging (SMS/MMS)Troubleshoot device connectivity and failover status for Managed SIP Trunking CustomersAssist with identification verification and monitoring for International & Domestic FraudReview customer requested CNAM presetsE911 Endpoint review and configurationWhat You Will Need:4-year college degree or equivalent work experience preferred1+ years experience in a customer-facing role1+ years working with voice technologyExcellent analytical, troubleshooting, and customer service skills (written and verbal)Ability to quickly learn and adapt in an ever-changing environmentExperience with helpdesk, ticketing software, and troubleshooting tools
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Technical Support Representative
5 days ago
Makati, Philippines J-K Network Services Full timeBENEFITS:- 13th Month Pay- HMO Coverage on Day 1- 25 Paid Time-Off (PTO) Credits per Year (2.083 per month)- Government Mandated Benefits- Opportunities for Career GrowthPosition: CSR Tech Support (Home Appliances)Company Industry: BPO CompanyWork Location: Eton Cyberpod, Ortigas CitySalary: Php 30,000 - Php 47,000Work Set-Up: On-siteJOB REQUIREMENTS:-...
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Technical Support Representative
6 days ago
Makati Cty, Philippines J-K Network Services Full timeBENEFITS: - 13th Month Pay - HMO Coverage on Day 1 - 25 Paid Time-Off (PTO) Credits per Year (2.083 per month) - Government Mandated Benefits - Opportunities for Career Growth Position: CSR Tech Support (Home Appliances) Company Industry: BPO Company Work Location: Eton Cyberpod, Ortigas City Salary: Php 30,000 - Php 47,000 Work Set-Up: On-site JOB...
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Technical Support Representative
6 days ago
Makati Cty, Philippines J-K Network Services Full timeBENEFITS: - 13th Month Pay - HMO Coverage on Day 1 - 25 Paid Time-Off (PTO) Credits per Year (2.083 per month) - Government Mandated Benefits - Opportunities for Career Growth Position: CSR Tech Support (Home Appliances) Company Industry: BPO Company Work Location: Eton Cyberpod, Ortigas City Salary: Php 30,000 - Php 47,000 Work Set-Up: On-site JOB...
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Technical Support Associate
8 hours ago
Makati City, National Capital Region, Philippines J-K Network Services Full timeAbout UsEstablished in the Philippines 9 years ago, J-K Network Services is a trusted IT company dedicated to delivering exceptional customer support and technical assistance. Our team works closely with organizations to identify and mitigate potential risks, ensuring seamless operations and technological advancements.Job RoleAs a Customer Support...
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Technical Support Representative
6 days ago
Makati, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full timeQUALIFICATIONS: Must have a Bachelor's Degree in any of the following: Business Administration, Office Administration, Management and other relevant courses; Must have at least 1 year relevant experience; Must have excellent verbal and written communication skills; Must have excellent organizational and time-management skills; Must be proficient in MS Office...
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Technical Support Representative
6 days ago
Makati, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full timeQUALIFICATIONS: Must have a Bachelor's Degree in any of the following: Business Administration, Office Administration, Management and other relevant courses; Must have at least 1 year relevant experience; Must have excellent verbal and written communication skills; Must have excellent organizational and time-management skills; Must be proficient in MS Office...
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Technical Support Representative
5 days ago
Makati, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full timeQUALIFICATIONS:Must have a Bachelor's Degree in any of the following: Business Administration, Office Administration, Management and other relevant courses;Must have at least 1 year relevant experience;Must have excellent verbal and written communication skills;Must have excellent organizational and time-management skills;Must be proficient in MS Office...
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L1 Support
5 days ago
Makati, Philippines Hunter's Hub Inc. Full timePosition Overview:Level 1 Support Specialist is the first point of contact for technical assistance and mainly responsible for the monitoring of workflow/pipeline/job executions in Production environment. The ideal candidate should possess excellent communication abilities, strong problem-solving skills, and a customer-focused mindset.Serve as the initial...
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L1 Support
6 days ago
Makati, Philippines Hunter's Hub Inc. Full timePosition Overview: Level 1 Support Specialist is the first point of contact for technical assistance and mainly responsible for the monitoring of workflow/pipeline/job executions in Production environment. The ideal candidate should possess excellent communication abilities, strong problem-solving skills, and a customer-focused mindset. Serve as the initial...
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L1 Support
6 days ago
Makati, Philippines Hunter's Hub Inc. Full timePosition Overview: Level 1 Support Specialist is the first point of contact for technical assistance and mainly responsible for the monitoring of workflow/pipeline/job executions in Production environment. The ideal candidate should possess excellent communication abilities, strong problem-solving skills, and a customer-focused mindset. Serve as the initial...
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Technical Support Associate
2 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Title: Technical Support AssociateCompany DescriptionHunter's Hub Inc. is a technology-driven company that aims to provide top-notch IT services to its clients. Our team is dedicated to delivering exceptional results and exceeding client expectations.Job SummaryWe are looking for a highly motivated Technical Support Associate to join our team. As a...
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Phone Support Representative
4 days ago
Makati City, National Capital Region, Philippines Neksjob Full timePhone Support Representative JobWe are looking for a skilled Phone Support Representative to join our team at Neksjob. As a representative, you will be responsible for providing exceptional customer service to our clients. Your primary focus will be on answering their questions, addressing their concerns, and resolving issues promptly.About the PositionThis...
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Technical Support Engineer
6 days ago
Makati City, Philippines J-K Network Services Full timeBENEFITS: - 13th Month Pay - HMO Coverage on Day 1 - 25 Paid Time-Off (PTO) Credits per Year (2.083 per month) - Government Mandated Benefits - Opportunities for Career Growth COMPANY PROFILE: A global leader in customer service and technical support, providing solutions to enhance user experiences for home appliances and air conditioning...
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Mobile Applications Technical Support
6 days ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) · Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) · Experience working with...
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Mobile Applications Technical Support
5 days ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications:· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) · Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego)· Experience working with...
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Technical Support Engineer
6 days ago
Makati City, Philippines J-K Network Services Full timeBENEFITS: - 13th Month Pay - HMO Coverage on Day 1 - 25 Paid Time-Off (PTO) Credits per Year (2.083 per month) - Government Mandated Benefits - Opportunities for Career Growth COMPANY PROFILE: A global leader in customer service and technical support, providing solutions to enhance user experiences for home appliances and air conditioning...
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Mobile Applications Technical Support
6 days ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) · Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) · Experience working with...
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Technical Support Officer
6 days ago
Makati, Philippines Hunters hub Incorporated Full time- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...
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Technical Support Officer
5 days ago
Makati, Philippines Hunters hub Incorporated Full time- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...
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Technical Support Officer
6 days ago
Makati, Philippines Hunters hub Incorporated Full time- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...