Mobile Applications Technical Support
2 months ago
Qualifications:
· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego)
· Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego)
· Experience working with technology partners and cross-functional teams. (Non-Nego)
· Excellent communication, analytical, and problem-solving skills. (Non-Nego)
· Ability to manage multiple priorities and work effectively under pressure. (Non-Nego)
· Preferred Certifications:
Job Description:
Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction.
Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure prompt and effective resolution of support tickets.
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Mobile Applications Technical Support
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Makati, Philippines Hunter's Hub, Inc. Full timeQualifications:· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) · Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego)· Experience working with...
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Mobile Applications Technical Support
2 months ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) · Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) · Experience working with...
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Technical Support Officer
2 months ago
Makati, Philippines Hunter's Hub Inc. Full timeFunctions:Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction.Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure...
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Technical Support Officer
2 months ago
Makati, Philippines Hunter's Hub Inc. Full timeFunctions: Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction. Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure...
-
Technical Support Officer
2 months ago
Makati, Philippines Hunter's Hub Inc. Full timeFunctions: Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction. Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure...