L1 Support
22 hours ago
Position Overview:Level 1 Support Specialist is the first point of contact for technical assistance and mainly responsible for the monitoring of workflow/pipeline/job executions in Production environment. The ideal candidate should possess excellent communication abilities, strong problem-solving skills, and a customer-focused mindset.Serve as the initial point of contact for Client requiring assistance with basic inquiries and issuesMonitor execution of workflows/pipelines/jobsReview results of executions and report to ClientDiagnose and resolve basic issues encountered during workflow/pipelines/job executionsLog and track all issues using the Client’s ticketing system from creation to closingDocument root cause, solution, and create knowledge base documentation to assist with future troubleshootingFollow up with Client to ensure that reported issues have been resolved to their satisfactionEscalate complex or unresolved issues to higher-level support teams according to documented processesMaintain and update technical documentation and procedures.Collaboration with Service Delivery Manager, Project Manager, Client, and/or third-party vendors in the performance of work, as neededQualifications:Bachelor’s degree in computer science, Information Technology, or related field Has at least 6 months to 1 year of experience in L1 SupportAbility to write efficient and optimized SQL queriesKnowledgeable in Azure Synapse/Asure Data FactoryPrevious experience in technical support role is a plus.Knowledge and experience with IT service management tools and ticketing systems (e.g., ServiceNow, Jira, Azure DevOps) is a plus.
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L1 Support
1 day ago
Makati, Philippines Hunters hub Incorporated Full time• Bachelor’s degree in computer science, Information Technology, or related field • Has at least 2 years of experience in L1 Support • Ability to write efficient and optimized SQL queries • Knowledgeable in Azure Synapse/Asure Data Factory • Previous experience in technical support role is a plus. • Knowledge and experience with IT service...
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L1 Support
22 hours ago
Makati, Philippines Hunters hub Incorporated Full time• Bachelor’s degree in computer science, Information Technology, or related field • Has at least 2 years of experience in L1 Support• Ability to write efficient and optimized SQL queries• Knowledgeable in Azure Synapse/Asure Data Factory• Previous experience in technical support role is a plus.• Knowledge and experience with IT service...
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L1 Support
24 hours ago
Makati, Philippines Hunters hub Incorporated Full time• Bachelor’s degree in computer science, Information Technology, or related field • Has at least 2 years of experience in L1 Support • Ability to write efficient and optimized SQL queries • Knowledgeable in Azure Synapse/Asure Data Factory • Previous experience in technical support role is a plus. • Knowledge and experience with IT service...
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L1 Support
1 day ago
Makati, Philippines Hunter's Hub Inc. Full timePosition Overview: Level 1 Support Specialist is the first point of contact for technical assistance and mainly responsible for the monitoring of workflow/pipeline/job executions in Production environment. The ideal candidate should possess excellent communication abilities, strong problem-solving skills, and a customer-focused mindset. Serve as the initial...
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L1 Support
24 hours ago
Makati, Philippines Hunter's Hub Inc. Full timePosition Overview: Level 1 Support Specialist is the first point of contact for technical assistance and mainly responsible for the monitoring of workflow/pipeline/job executions in Production environment. The ideal candidate should possess excellent communication abilities, strong problem-solving skills, and a customer-focused mindset. Serve as the initial...
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Technical Support Officer
1 day ago
Makati, Philippines Hunters hub Incorporated Full time- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...
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Technical Support Officer
22 hours ago
Makati, Philippines Hunters hub Incorporated Full time- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...
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Technical Support Specialist
6 days ago
Makati City, National Capital Region, Philippines Hunters hub Incorporated Full time**About Us**Hunters Hub Incorporated is a leading organization that delivers top-notch services and solutions to its clients. We are committed to providing exceptional support and exceeding expectations in everything we do.**Job Description**We are seeking an experienced L1 Support specialist to join our team. The successful candidate will be responsible for...
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Technical Support Officer
24 hours ago
Makati, Philippines Hunters hub Incorporated Full time- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...
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Technical Support Office
1 day ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. · Strong knowledge of ticketing systems, problem management, and incident resolution processes. · Experience working with technology partners...
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Technical Support Office
22 hours ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications:· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. · Strong knowledge of ticketing systems, problem management, and incident resolution processes. · Experience working with technology partners and...
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Technical Support Office
24 hours ago
Makati, Philippines Hunter's Hub, Inc. Full timeQualifications: · At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. · Strong knowledge of ticketing systems, problem management, and incident resolution processes. · Experience working with technology partners...
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Technical Support Officer
22 hours ago
Makati, Philippines Hunter's Hub Inc. Full timeFunctions:Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction.Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure...
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Technical Support Officer
1 day ago
Makati, Philippines Hunter's Hub Inc. Full timeFunctions: Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction. Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure...
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Technical Support Officer
24 hours ago
Makati, Philippines Hunter's Hub Inc. Full timeFunctions: Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction. Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure...
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Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full timeAt Hunter's Hub, Inc., we are seeking a skilled Technical Support Specialist to join our team. This role is ideal for individuals who possess strong technical knowledge and excellent communication skills.About the RoleWe are looking for a highly motivated and detail-oriented individual to provide technical support for our mobile application. The...
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Customer Support Specialist
6 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full timeAbout UsHunter's Hub Inc. is a leading provider of innovative solutions, committed to delivering exceptional customer experiences.Job DescriptionKey Responsibilities:Act as the primary point of contact for clients requiring technical assistance and support.Monitor the execution of workflows, pipelines, and jobs in our Production environment.Analyze results...
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IT Infrastructure Operations Lead
1 day ago
Makati, Philippines Blaseek Full timeIT Infrastructure Operations Lead provides technical leadership and capability to IT infrastructure personnel including but not limited to L1 to L3 Operations, Data Center, VMWare, Linux, Windows, Network, Firewall, Telephony, Cybersecurity, O365, SAP. Infra Operations Lead Responsibilities: Provides and Ensures 24x7 support of IT Operations and maintains...
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IT Infrastructure Operations Lead
22 hours ago
Makati, Philippines Blaseek Full timeIT Infrastructure Operations Lead provides technical leadership and capability to IT infrastructure personnel including but not limited to L1 to L3 Operations, Data Center, VMWare, Linux, Windows, Network, Firewall, Telephony, Cybersecurity, O365, SAP. Infra Operations Lead Responsibilities:Provides and Ensures 24x7 support of IT Operations and maintains...
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IT Infrastructure Operations Lead
24 hours ago
Makati, Philippines Blaseek Full timeIT Infrastructure Operations Lead provides technical leadership and capability to IT infrastructure personnel including but not limited to L1 to L3 Operations, Data Center, VMWare, Linux, Windows, Network, Firewall, Telephony, Cybersecurity, O365, SAP. Infra Operations Lead Responsibilities: Provides and Ensures 24x7 support of IT Operations and maintains...