Inside Sales for Tour Operation

2 weeks ago


Manila, National Capital Region, Philippines DTW Philippines OPC Full time

Job Description* Sell tour packages, particularly in Asia (Japan, China, Vietnam).* Manage inbound and outbound calls and inquiries from travel agents with professionalism and efficiency.* Assist travel agents throughout the entire tour operation process.* Oversee accounts, handle documentation and payment processing.* Issue and reissue travel documents as needed, ensuring all information are correct and up to date.* Prepare reports.* Log and update Salesforce records to maintain accurate client and transaction information.* Undertake additional tasks and special projects as assigned to support the team and enhance operations.Job Qualifications* Completed Studies in Tourism or any Business-related courses.* 3-5 years of experience in Travel Industry preferably in Tour Operation.* Management-level experience in selling tours.* Train and coach team members, fostering a collaborative and supportive environment.* Has an attention to detail and the ability to multitask in a fast-paced environment.* Strong work ethic and self-motivated.* Develop and manage processes that align with client expectations.* Strong communication skills with an excellent command of written and spoken English.* Proficient in MS Office, Outlook, and CRM tools.*Willingness to work Night Shifts.



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