Inside Sales

1 week ago


Manila, National Capital Region, Philippines OOCL Philippines, Inc. Full time

OOCL (Philippines) Inc. is currently in need of an Inside Sales representative who graduated with a bachelor's degree in any business or marketing course. The candidate must be willing to learn and work independently and should possess strong interpersonal and time management skills. He/She should have excellent oral and written communication skills, especially in the English language. He/She must be comfortable with building relationships with clients and be adaptive to a fast and dynamic environment. Experience in the related field is an advantage.

The staff will be responsible for, but not limited to, the following:

Assist as inside sales for trades assigned through:

  1. Handling all rate-related concerns, including but not limited to:
  • Rate inquiries
  • Rate requests
  • Rate filing

Handling all other concerns and requests of customers including but not limited to:

  • Freetime requests
  • Discount requests
  • Waiver requests

Provide assistance to trades assigned through:

  1. Telemarketing in relation to business plan
  2. Researching/benchmarking on business-related issues and market feedback
  3. Preparation and distribution of Sales & Marketing announcements and updating of sales-related data on the website
  4. Assist Trade Heads through data collection/reporting for further expansion of account base

Ensure team targets are met by monitoring the team's booking and weekly performance:

  1. Daily booking download to monitor team performance
  2. Push tasks to field sales (sales visit for any key accounts falling behind targets)
  3. Push tasks to CSV (booking follow-up) to boost numbers for succeeding weeks

Screen potential regular high-value customers for sales visits: From daily handling of inquiries, identify potential regular customers for field sales visits.

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