Accounts Receivable Specialist

2 weeks ago

Clark Freeport, Philippines Seidotech Solutions Corp. Full time

• Collections Management: Proactively manage a portfolio of past-due accounts,

prioritizing based on aging and impact.

• Customer Relations: Serve as the primary point of contact for customers, handling

inquiries, resolving billing issues, and fostering positive relationships through

professional and empathetic communication.

• Analysis & Reconciliation: Analyze aging trends, credit balances, and payment

discrepancies to ensure accuracy and identify opportunities for process improvement.

• Dispute Resolution: Investigate and resolve billing disputes and discrepancies

efficiently and effectively.

• Collaboration: Work closely with Account Managers and other internal teams to

address customer issues and facilitate timely payments.



Your Needed Skills and Experience

• Experience: At least 3 years of B2B collections experience.

• Technical Skills: Proficiency with MS Office and Excel. Hands-on experience with

NetSuite and ConnectWise is a big plus. Experience with RingCentral is also a plus.

• Communication: Exceptional written and verbal communication skills for clear and

professional interaction with both customers and internal stakeholders.

• Organizational Prowess: A proven ability to manage multiple priorities and

consistently meet deadlines in a fast-paced environment.

• Problem-Solving: A keen eye for detail to spot discrepancies, paired with a proactive,

problem-solving mindset to investigate and resolve issues from start to finish.

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