Voice & Non-Voice - Easy Account - SHS Grads Welcome

Job Title:Enterprise Voice Systems EngineerResponsibilities:Apply in-depth knowledge of voice network hardware, software, topologies, and protocols to ensure seamless communication systems.Maintain expertise in Cisco VoIP infrastructure design and deployment.Manage and support Automatic Call Distribution (ACD) and large-scale Interactive Voice Response (IVR)...

Job Description:We are seeking a skilled Network Engineer to join our team. This role involves designing, implementing, and maintaining complex voice networks.Key Responsibilities:Developing and deploying voice network infrastructureDesigning and implementing voice network architecturesMaintaining and optimizing voice network performanceRequired Skills and...

Job Title: Sr. Network EngineerAbout the Role:This is a Senior Network Engineer position that focuses on Unified Communications and VOIP support. The ideal candidate will have hands-on experience with voice network hardware and software, Cisco VoIP systems, and enterprise-scale voice solutions.Responsibilities:Manage and support voice network infrastructure,...

The Customer Service Representative (CSR) or Call Center Agent is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction through inbound or outbound calls, emails, or chat support.Qualifications:High School Graduate (Old Curriculum), Shs Graduate,...

100% Work From Home | Available for FULL TIME & PART TIMEResponsibilities:Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing.Coordinate title/escrow, mortgage loan, and appraisal processes.Coordinate inspections, regularly update and maintain communication with clients, agents, title officer, lender, etc.Submit...

The Voice File Transcriptionist - Document Coordinator I, Document Services will handle job requests such as intermediate to complex word processing, voice file transcription, and other requests. They may also be assigned to special/strategic projects, including pilot programs for new services.Regularly, the role holder is expected to uphold the department's...

Job DescriptionHandle critical customer escalations via voice and written channels (email/chat).Investigate and resolve complaints from high-profile clients or sensitive cases.Identify root causes and collaborate with internal teams to develop resolutions.Ensure customer satisfaction and drive retention efforts.Maintain accurate records of escalations and...

About the job: Team Lead - CS Anti-Fraud (BGC Taguig) | OnsiteRequirements:Minimum 4 years of voice BPO experience in Fraud Contact Center, Fraud & Non-Fraud InvestigationsRequired financial/fraud voice backgroundBachelor's degree in any courseA minimum of 3 years in the role of a Team Leader must have handled a team of voice agentsAmenable to working in...

Requirements:Minimum 4 years of voice BPO experience in Fraud Contact Center, Fraud & Non-Fraud InvestigationsRequired financial/fraud voice backgroundBachelors degree in any courseA minimum of 3 years in the role of a Team Leader must have handled a team of voice agentsAmenable to work in shifting schedules.Amenable to work onsite (BGC Taguig)Able to start...

We are looking for enthusiastic and goal-oriented Sales Associates / Customer Service Representatives to join our growing BPO team. Key Responsibilities:• Engage with customers via phone, email, or chat to provide support and promote products/services• Resolve customer inquiries and concerns efficiently and professionally• Maintain up-to-date knowledge...