Non Voice

Job Title:Enterprise Voice Systems EngineerResponsibilities:Apply in-depth knowledge of voice network hardware, software, topologies, and protocols to ensure seamless communication systems.Maintain expertise in Cisco VoIP infrastructure design and deployment.Manage and support Automatic Call Distribution (ACD) and large-scale Interactive Voice Response (IVR)...

We are continuously looking for candidates for our teamJob Responsibilities:• Communicates with customer on the phone or by way of written correspondence to deal with concerns.• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.• Matching customers' demands to Clients' products and solutions and...

About the job: Team Lead - CS Anti-Fraud (BGC Taguig) | OnsiteRequirements:Minimum 4 years of voice BPO experience in Fraud Contact Center, Fraud & Non-Fraud InvestigationsRequired financial/fraud voice backgroundBachelor's degree in any courseA minimum of 3 years in the role of a Team Leader must have handled a team of voice agentsAmenable to working in...

Requirements:Minimum 4 years of voice BPO experience in Fraud Contact Center, Fraud & Non-Fraud InvestigationsRequired financial/fraud voice backgroundBachelors degree in any courseA minimum of 3 years in the role of a Team Leader must have handled a team of voice agentsAmenable to work in shifting schedules.Amenable to work onsite (BGC Taguig)Able to start...

We are looking for enthusiastic and goal-oriented Sales Associates / Customer Service Representatives to join our growing BPO team. Key Responsibilities:• Engage with customers via phone, email, or chat to provide support and promote products/services• Resolve customer inquiries and concerns efficiently and professionally• Maintain up-to-date knowledge...

Team Leader – Fraud Line of BusinessThis is a senior-level role that requires experience in managing teams in a BPO setup. The ideal candidate will have a strong background in fraud operations and excellent leadership skills.Key Responsibilities:Operations Supervision:Oversee daily team activities to ensure adherence to the company's code of conduct, SOPs,...

Start Your Career with Us and Make an Impact We're looking for dynamic and driven individuals who are eager to make a difference. Whether you thrive in voice or non-voice roles, we want you to join our team and contribute to our shared success.What's In It For You?• Competitive Salary Packages• Health Maintenance Organization (HMO) starting on your first...

Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:No Experience...

COMPANY PROFILE: This company has been in the industry for over 49 years. It is an IT company that provide a different kind of services like business process and IT outsourcing services to their client.Position: Sr. Back Office Processor (Non- Voice)Company Industry: IT CompanyWork Location: Taguig and Ortigas Work Schedule: Nighshift ScheduleSalary:...

Job Title: Service Delivery SpecialistJob DescriptionWe are seeking a highly motivated Service Delivery Specialist to ensure the highest standard of change management for our business customers. This is a non-technical role focused on coordinating and completing various change activities across deployed networks and solutions.Requests often involve a...