Customer Service/Sales Representative

3 weeks ago


Taguig, National Capital Region, Philippines Orbit Teleservice NCR Full time
We are looking for enthusiastic and goal-oriented Sales Associates / Customer Service Representatives to join our growing BPO team.

Key Responsibilities:

• Engage with customers via phone, email, or chat to provide support and promote products/services

• Resolve customer inquiries and concerns efficiently and professionally

• Maintain up-to-date knowledge of company products and promotions

• Achieve individual and team sales goals and KPIs

• Provide accurate and timely information to customers

• Document customer interactions in the CRM system

• Work collaboratively with team members and supervisors

Job Requirements:

• At least 6 months of BPO experience (voice or non-voice account)

• Completed at least 2 years of college education (any course)

• Amenable to work on-site in [Insert City/Location]

• Willing to work on a shifting schedule, including weekends and holidays

• Excellent English communication skills (verbal and written)

• Strong interpersonal and problem-solving skills

• Sales experience is a plus, but not required

We offer competitive compensation and a range of benefits to support your growth and well-being:

• Competitive salary packages

• Health Maintenance Organization coverage starting on Day 1

• Performance-based incentives

• Paid training and opportunities for career advancement

• Life insurance and company-sponsored events

• 13th month pay and other supplemental bonuses

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