
BPO- Healthcare Team Lead
1 day ago
Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures. Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques. Adjust to the needs of meeting service level agreements under supervision of Manager. Ensure training needs of team members are met. Successfully complete all client related training and keep record of the same. Hold team briefings on a daily basis with the team. Communicate all process and client changes to direct reports within specific timelines and keep record of such updates. Act as a single point of contact for the assigned team members for all their job related needs and create a harmonious work environment. Escalate performance related issues with respect to assigned team members to Managers on a timely manner (PIP).REQUIREMENTS:Bachelors degree in NursingTotal of 2-5 years of experience in the US BPO/Healthcare industryMinimum 1-2 years of Team Lead experience in a US Healthcare accountExcellent Leadership & Interpersonal relationship
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BPO- Healthcare Team Lead
5 days ago
Cebu City, Philippines HR TechX Corp. Full timeResponsibilities Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and...
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BPO- Healthcare Team Lead
2 weeks ago
Cebu City, Philippines HR TechX Corp. Full timeMonitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures. Monitor,...
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BPO - Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱340,000 - ₱400,000 per yearWe are looking for the following team leader:Team Lead – SalesTeam Lead – HealthcareTeam Lead – RetailTeam Lead - FinancialRequirements:College Level / College Graduate / Post Grad2-3years Relevant experienceTOR / DiplomaCOE / Resignation Letter approved or ack by HR and SupervisorGovernment IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)NBI...
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Team Lead
2 weeks ago
Quezon City, Philippines HR TechX Corp. Full timePM Consulting is looking for an experienced Team Lead - Healthcare to join our dynamic team! If you're a driven leader with a solid background in healthcare operations, we want to hear from you! Qualifications: 3-5 years of experience as a Team Lead in the healthcare industry (BPO setting preferred) Bachelors degree holder Strong leadership, coaching, and...
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BPO Team Supervisor
6 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱408,000 per yearAre you a dynamic leader with a passion for driving performance and building high-impact teams? Join us and lead the way in delivering world-class service for our healthcare and retail clientsWhat You'll Do:Lead and manage a team of customer service representatives in a fast-paced BPO environmentEnsure KPIs and SLAs are consistently met across healthcare and...
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US Healthcare Account
1 day ago
Cebu City, Philippines HRTX Full timeQualification: Total of 2-5 years of experience in the US BPO/Healthcare industryBachelors degree in NursingMinimum 1-2 years of Team Lead experience in a US Healthcare accountExcellent Leadership & Interpersonal relationship Job Description: Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance...
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BPO Healthcare Operations Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time ₱100,000 - ₱160,000 per yearOur U.S. partner is a leading provider of digital medical imaging services, delivering advanced diagnostic solutions through patient-friendly outpatient centers. We are looking for an experienced BPO Healthcare Operations Manager to lead operations for a Healthcare Account that supports these specialized services.This leadership role will oversee multiple...
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US Healthcare Account
7 days ago
Cebu City, Philippines HR TechX Corp. Full timeQualification Total of 2-5 years of experience in the US BPO/Healthcare industry Bachelors degree in Nursing Minimum 1-2 years of Team Lead experience in a US Healthcare account Excellent Leadership & Interpersonal relationship Job Description Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and...
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BPO Customer Experience Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱30,000 - ₱40,000 per yearLOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Sales Opeation Manager - Up to PHP90,000 BasicSales Coach - Open SalaryTeam Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to...
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Nurse Team Lead
1 day ago
Cebu City, Philippines HRTX Full timeQualifications: Bachelors degree in Nursing25 years of total experience in the US BPO/Healthcare industryAt least 12 years of experience as a Team Lead handling a US Healthcare accountProven leadership abilities with strong interpersonal and team management skills