BPO- Healthcare Team Lead

3 days ago


Cebu City, Philippines HR TechX Corp. Full time

Responsibilities Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures. Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques. Adjust to the needs of meeting service level agreements under supervision of Manager. Ensure training needs of team members are met. Successfully complete all client related training and keep record of the same. Hold team briefings on a daily basis with the team. Communicate all process and client changes to direct reports within specific timelines and keep record of such updates. Act as a single point of contact for the assigned team members for all their job related needs and create a harmonious work environment. Escalate performance related issues with respect to assigned team members to Managers on a timely manner (PIP). Requirements Bachelors degree in Nursing Total of 2-5 years of experience in the US BPO/Healthcare industry Minimum 1-2 years of Team Lead experience in a US Healthcare account Excellent Leadership & Interpersonal relationship #J-18808-Ljbffr



  • Cebu City, Philippines HR TechX Corp. Full time

    Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures. Monitor,...

  • BPO - Team Lead

    2 weeks ago


    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱340,000 - ₱400,000 per year

    We are looking for the following team leader:Team Lead – SalesTeam Lead – HealthcareTeam Lead – RetailTeam Lead - FinancialRequirements:College Level / College Graduate / Post Grad2-3years Relevant experienceTOR / DiplomaCOE / Resignation Letter approved or ack by HR and SupervisorGovernment IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)NBI...

  • Team Lead

    1 week ago


    Quezon City, Philippines HR TechX Corp. Full time

    PM Consulting is looking for an experienced Team Lead - Healthcare to join our dynamic team! If you're a driven leader with a solid background in healthcare operations, we want to hear from you! Qualifications: 3-5 years of experience as a Team Lead in the healthcare industry (BPO setting preferred) Bachelors degree holder Strong leadership, coaching, and...


  • Iloilo City, Philippines Michael Page Full time

    A dynamic U.S.-headquartered healthcare conglomerate Part of a pioneering team at the heart of a fast-growing healthcare ecosystem. About Our Client Leveraging deep industry expertise, the company delivers high-quality medical products with logistical excellence, ensuring peace of mind for its clients. The commitment to innovation and long-term vision has...

  • BPO Team Supervisor

    4 days ago


    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱408,000 per year

    Are you a dynamic leader with a passion for driving performance and building high-impact teams? Join us and lead the way in delivering world-class service for our healthcare and retail clientsWhat You'll Do:Lead and manage a team of customer service representatives in a fast-paced BPO environmentEnsure KPIs and SLAs are consistently met across healthcare and...

  • Team lead

    2 weeks ago


    Cebu City, Central Visayas, Philippines Kels global ventures Full time ₱240,000 - ₱408,000 per year

    Account: HealthcareType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: US Business HoursSalary: up to 34K packageStart date: ASAPQualifications:2nd year completed/College GraduateAt least 2 years experience as a Team Leader in BPOPreferred Healthcare experience in BPOWith Insurance background, claims processing, US benefitsOpen for local or...

  • Team Lead

    4 weeks ago


    Quezon City, Philippines HR TechX Corp. Full time

    Overview Join to apply for the Team Lead - Healthcare role at HR TechX Corp. . Onsite | Night Shift | Eastwood, Quezon City Company Company: PM Consulting Salary Salary: Up to 55,000 Package Qualifications 3-5 years of experience as a Team Lead in the healthcare industry (BPO setting preferred) Bachelors degree holder Strong leadership, coaching,...


  • Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time ₱100,000 - ₱160,000 per year

    Our U.S. partner is a leading provider of digital medical imaging services, delivering advanced diagnostic solutions through patient-friendly outpatient centers. We are looking for an experienced BPO Healthcare Operations Manager to lead operations for a Healthcare Account that supports these specialized services.This leadership role will oversee multiple...


  • Cebu City, Philippines HR TechX Corp. Full time

    Qualification Total of 2-5 years of experience in the US BPO/Healthcare industry Bachelors degree in Nursing Minimum 1-2 years of Team Lead experience in a US Healthcare account Excellent Leadership & Interpersonal relationship Job Description Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱30,000 - ₱40,000 per year

    LOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Sales Opeation Manager - Up to PHP90,000 BasicSales Coach - Open SalaryTeam Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to...