BPO Team Supervisor

3 days ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱408,000 per year

Are you a dynamic leader with a passion for driving performance and building high-impact teams? Join us and lead the way in delivering world-class service for our healthcare and retail clients

What You'll Do:

  • Lead and manage a team of customer service representatives in a fast-paced BPO environment
  • Ensure KPIs and SLAs are consistently met across healthcare and retail accounts
  • Coach, mentor, and develop team members to achieve operational excellence
  • Collaborate with cross-functional teams to improve processes and customer experience
  • Handle escalations and provide strategic solutions to client concerns

What We're Looking For:

  • Proven 2 years experience as a Team Lead in the BPO industry (healthcare or retail account experience preferred)
  • Bachelor's degree or equivalent work experience
  • College undergraduates are welcome to apply
  • Strong leadership, communication, and analytical skills
  • Ability to thrive under pressure and manage multiple priorities
  • Amenable to shifting schedules and flexible work arrangements

Why Join Us?

  • Career growth opportunities with global clients
  • Supportive leadership and collaborative culture
  • Health benefits, training programs, and employee engagement activities

Job Types: Full-time, Permanent

Pay: Up to Php34,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • Highest educational attainment:
  • Total BPO international voice experience:
  • Total Team Lead experience in BPO international set-up:
  • Unemployed:

Language:

  • English (Required)

Location:

  • Cebu (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

  • BPO - Team Lead

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱340,000 - ₱400,000 per year

    We are looking for the following team leader:Team Lead – SalesTeam Lead – HealthcareTeam Lead – RetailTeam Lead - FinancialRequirements:College Level / College Graduate / Post Grad2-3years Relevant experienceTOR / DiplomaCOE / Resignation Letter approved or ack by HR and SupervisorGovernment IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)NBI...

  • Operations Team Supervisor

    2 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱540,000 per year

    About the RoleWe're seeking a dynamic Operations Supervisor to lead a team of mortgage processing professionals. This role is ideal for someone with strong leadership skills, a passion for coaching, and a commitment to delivering high-quality service in a fast-paced BPO environment.Key ResponsibilitiesSupervise a team of 12–20 mortgage specialistsTrack...

  • Operations Team Supervisor

    14 hours ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱96,000 - ₱600,000 per year

    We're seeking a dynamic Operations Supervisor to lead a team of mortgage processing professionals. This role is ideal for someone with strong leadership skills, a passion for coaching, and a commitment to delivering high-quality service in a fast-paced BPO environment.Location: 1 NITO TOWER, Lahug Cebu | Work On-siteMain ResponsibilitiesSupervise a team of...

  • BPO Customer Experience Team Lead

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱30,000 - ₱40,000 per year

    LOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Sales Opeation Manager - Up to PHP90,000 BasicSales Coach - Open SalaryTeam Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to...

  • Team Supervisor

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱450,000 - ₱1,044,000 per year

    Team Leader is required to oversee the day-to-day operational activities of production teams reporting directly to him/her. This includes ensuring that the team delivers as per set expectations while maintaining the required quality standards and achieving business SLA's and KPI's while aiming for maximum efficiency and cost-effectiveness.Main...

  • BPO Operations Team Manager

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱540,000 per year

    Job Title: Team LeadStart date: ASAPLocation: CebuAccount: Financial and RetailWork arrangement: Return to officeShift: GraveyardRecruitment process: HR Interview, Assessment and Final InterviewMain Requirements: -At least 2nd year in college with no back subjects. -Must have at least 2 years of solid Team Lead experience in BPO International set-up....

  • Supervisor - BPO setting

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱3,700 per year

    Team Leader is required to oversee the day-to-day operational activities of production teams reporting directly to him/her. This includes ensuring that the team delivers as per set expectations while maintaining the required quality standards and achieving business SLA's and KPI's while aiming for maximum efficiency and cost-effectiveness.Job Types:...

  • Team Supervisor

    2 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱408,000 per year

    Location: Cebu CityEmployment Type: Full-Time | On-siteAre you a dynamic leader with a passion for driving performance and building high-impact teams? Join us and lead the way in delivering world-class service for our healthcare and retail clientsWhat You'll DoLead and manage a team of customer service representatives in a fast-paced BPO environmentEnsure...

  • Team Lead in a BPO Industry

    3 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱384,000 - ₱408,000 per year

    Qualifications:Undergraduate/College GradAt least 2+ exp as a Team Lead in any LOBs in a BPO Industry (preferably in retail domain)Can start ASAPLocation: Cebu CityWork Schedule: 24x7Work Setup: OnsiteJob Type: Full-timePay: Php33, Php34,000.00 per monthWork Location: In person

  • Operations Team Supervisor

    15 hours ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱408,000 per year

    Are you a dynamic leader with a passion for driving performance and building high-impact teams? Join us and lead the way in delivering world-class service for our healthcare and retail clientsAbout the position:Lead and manage a team of customer service representatives in a fast-paced BPO environmentEnsure KPIs and SLAs are consistently met across healthcare...