
US Healthcare Account
2 days ago
Qualification Total of 2-5 years of experience in the US BPO/Healthcare industry Bachelors degree in Nursing Minimum 1-2 years of Team Lead experience in a US Healthcare account Excellent Leadership & Interpersonal relationship Job Description Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures. Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques. Adjust to the needs of meeting service level agreements under supervision of Manager. Ensure training needs of team members are met. Successfully complete all client related training and keep record of the same. Hold team briefings on a daily basis with the team. Communicate all process and client changes to direct reports within specific timelines and keep record of such updates. Act as a single point of contact for the assigned team members for all their job related needs and create a harmonious work environment. Escalate performance related issues with respect to assigned team members to Managers on a timely manner (PIP). #J-18808-Ljbffr
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CSR Healthcare Account
2 weeks ago
Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱150,000 - ₱300,000 per yearQualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...
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CSR Healthcare Account
2 weeks ago
Cebu City, Central Visayas, Philippines Global Healthcare Resource Phils Inc Full time ₱150,000 - ₱250,000 per yearQualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...
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Trainer | US Healthcare Account | Cebu City
2 weeks ago
Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time ₱900,000 - ₱1,200,000 per yearThe job of a Process Trainer is to essentially educate, guide, and coach new employees on how to effectively perform their jobs by developing the capabilities that are required for optimal job performance. The job also involves a number of complimentary activities such Training needs analysis, Training Needs Identification, Research & Development of Content,...
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Healthcare Associate
3 weeks ago
Cebu City, Philippines Strategic Office Support Inc. Full timeOverview Talent Acquisition Specialist | Strategic Office Support URGENT HIRING: Customer Service Representative – U.S. Healthcare Account Schedule: Shifting (Aligned with U.S. Business Hours) Employment Type: Full-Time | On-Site | Paid Training Responsibilities Support U.S.-based healthcare providers as a Customer Service Representative. ...
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Healthcare Account
14 hours ago
Cebu City, Central Visayas, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱240,000 - ₱288,000 per yearAbout the role This is a full-time, on-site role based in Central Cebu City, Cebu. As a Healthcare Account representative, you will be responsible for providing excellent customer service to clients within the healthcare industry. The role will involve handling inbound inquiries and supporting customers with a range of queries and requests.What you'll be...
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US Healthcare Recruitment
4 weeks ago
Paranaque City, Calabarzon, Philippines FIND HealthCareers Full timeUS Healthcare Recruitment - Business Development Executivefind healthcareers is a globalized, AI powered staffing company that supports our clients, growing US healthcare organizations, to see and take care of their patients more efficiently, regularly and with exceptional quality.Our team is continuously hiring highly skilled healthcare workers, from...
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Healthcare Account
2 weeks ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱27,000 per yearHiring Now: Healthcare Account Associates – BPO Cebu CityStart ASAP | Freshers Welcome | 1-Day Hiring ProcessLooking to launch your career in the BPO industry? Join our growing Healthcare account in Cebu and experience a workplace that values your potential, rewards your performance, and supports you from Day 1.Why Join Us:HMO coverage starting Day 120%...
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Healthcare CSR w/ 30k Signing Bonus
1 week ago
Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time ₱40,000 - ₱60,000 per yearDreaming of a long, stable career? Have you ever thought of a career in BPO healthcare? Invest in quality education and be trained by the best in industry.The job of a Healthcare Executive is to handle inbound customer service support calls from the customers as well as outbound for follow-ups. Work in a spirit of teamwork and cooperation, convey a sense of...
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US Healthcare Account
3 weeks ago
Cemex-City of Naga Gawad Kalinga Village, Philippines HRTX Full timeAbout the job US Healthcare Account - Team Lead Qualification : Total of 2-5 years of experience in the US BPO/Healthcare industry Minimum 1-2 years of Team Lead experience in a US Healthcare account Excellent Leadership & Interpersonal relationship Job Description: Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity,...
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Site Manager
3 weeks ago
Cebu City, Philippines Tahche Outsourcing Services Inc Full timeOur U.S. partner is a leading provider of medical digital imaging services, offering a full spectrum of diagnostic imaging solutions through convenient and patient-friendly outpatient centers. We are seeking an experienced BPO Site Manager to lead operations for a Healthcare Account supporting these specialized healthcare services in the U.S. This...