Operations Assistant

1 week ago


Manila, Philippines HEQS Group Full time

Duties and Responsibilities:• Schedule delivery and confirm with delivery time frame and route• Track driver and coordinate with the client for any variance and audit product delivery and service provided• Ensuring efficient and timely delivery of products or services• Paperwork audit and warranty claim follow-up.•Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations• Assist with the implementation of new policies and procedures to improve operations• Maintain records of all business activities, including financial records, inventory, and customer data• Develop and implement operational strategies to improve efficiency and productivity• Collaborate with other team members to identify and resolve any issues or concerns• Respond to customer inquiries and complaints in a timely and professional manner• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules• Provide support to the operations manager and team as needed• Other duties that may assigned from time to timeQualifications:• At least 1 year experience in overall Logistics and supporting operations team• At least 1 year experience in Product Warranties• Excellent analytical, problem-solving, and communication skills• Strong understanding of logistics principles, including transportation, inventory management• Proficiency in logistics software and technology platforms• Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously



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