Sales Supervisor

2 weeks ago


General Trias, Philippines CEPAT KREDIT FINANCING INC. Full time

DUTIES AND RESPONSIBILITIES:
Responsible for leading a team of sales associates to achieve sales targets.

Key Responsibilities:
• Manage a team of sales associates to ensure the effective completion of their duties and responsibilities.
• Conduct daily operational assessments to ensure team growth and efficiency.
• Monitor daily production and releases, providing regular updates on the team’s operational status.
• Maintain strong client and employee engagement to ensure delivery of quality service.
• Implement sales strategies and action plans aligned with company objectives.
• Prepare and submit regular reports on team performance to the Immediate Superior.
• Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of the sales team leader or if instructed by management.
• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.
• Perform other related duties and responsibilities as may be assigned.

Key Requirements:
• A degree in business management, sales, marketing, or another related course is a plus.
• At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.
• Work experience in a lending/financing company is an advantage but not required.
• Should have technical marketing skills and relevant product and industry knowledge.
• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.
• Capable of amicably solving customer’s/client’s complaints.
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.
• Willing to undergo two (2) weeks of training in Ortigas, Pasig.


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