Application Support Team Lead

5 months ago


Quezon City, Philippines Nityo Infotech Full time

a.Education ●Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience.b.Experience ●Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management●Experience in business domain processes is preferred but not requiredc.Skills ●Strong Analytical and Problem solving skills●Fast learner in terms of understanding and analysing business processes●Strong familiarity and working knowledge on Incident, Problem, and Change Management●Highly Proficient in specific technology platforms and tools required by the business●Experienced with any ticketing system●Customer oriented and Good communication ●Language : Fluent in English (Written and Oral)



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