Ecommerce Application Support Specialist

1 month ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time

Nityo Infotech seeks a seasoned Ecommerce Application Support Specialist to join our team. As an experienced professional, you will be responsible for providing top-notch support to our clients across the globe.

About Nityo Infotech

We are a leading IT solutions provider dedicated to delivering cutting-edge technology services. Our mission is to empower businesses by leveraging innovative solutions that drive growth and efficiency.

Salary Information

The estimated annual salary for this role is $85,000 - $110,000 depending on experience and qualifications. This figure is based on industry standards and market conditions in the United States.

Job Description

In this critical role, you will:

  • Provide Level 2 application support for ecommerce platforms, ensuring seamless transaction processing and optimal user experiences.
  • Troubleshoot complex technical issues, collaborating with internal teams to resolve problems efficiently.
  • Develop and maintain comprehensive knowledge of ecommerce domain processes, staying up-to-date with industry trends and best practices.
Required Skills and Qualifications

To succeed in this position, you must possess:

  • A minimum of one year of experience in Level 2 application support, incident management, problem, and change management.
  • Experience in business domain processes is preferred but not required.
Benefits

Nityo Infotech offers a competitive benefits package, including:

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.

Please note that the specific benefits may vary based on your location and employment status.



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