Ecommerce Application Support Specialist
1 month ago
Nityo Infotech seeks a seasoned Ecommerce Application Support Specialist to join our team. As an experienced professional, you will be responsible for providing top-notch support to our clients across the globe.
About Nityo InfotechWe are a leading IT solutions provider dedicated to delivering cutting-edge technology services. Our mission is to empower businesses by leveraging innovative solutions that drive growth and efficiency.
Salary InformationThe estimated annual salary for this role is $85,000 - $110,000 depending on experience and qualifications. This figure is based on industry standards and market conditions in the United States.
Job DescriptionIn this critical role, you will:
- Provide Level 2 application support for ecommerce platforms, ensuring seamless transaction processing and optimal user experiences.
- Troubleshoot complex technical issues, collaborating with internal teams to resolve problems efficiently.
- Develop and maintain comprehensive knowledge of ecommerce domain processes, staying up-to-date with industry trends and best practices.
To succeed in this position, you must possess:
- A minimum of one year of experience in Level 2 application support, incident management, problem, and change management.
- Experience in business domain processes is preferred but not required.
Nityo Infotech offers a competitive benefits package, including:
- Medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
Please note that the specific benefits may vary based on your location and employment status.
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