Account Manager/Client Success Manager
3 weeks ago
We are looking for an Account Manager/Client Success Manager to join our team and manage our relationships with our clients. You will be the main point of contact for our clients, ensuring their satisfaction and retention.To be successful in this role, you should have previous experience in account management or client success in the recruitment or BPO industry. You should also have excellent communication and interpersonal skills, a customer-centric mindset, and a proactive attitude.Your main duties and responsibilities will include:- Building and maintaining strong, long-lasting relationships with our clients- Understanding our clients’ needs and expectations and providing them with solutions and support- Communicating regularly with our clients via phone, email, or video calls and providing them with updates, feedback, and reports- Identifying and pursuing new business opportunities and referrals within our existing client base- Resolving any issues or complaints that our clients may have and escalating them when necessary- Collaborating with our internal teams to deliver high-quality service and results to our clients- Meeting or exceeding sales targets and performance metricsThe ideal candidate for this position should have:- At least 3 years of experience in account management or client success in the recruitment or BPO industry- Excellent verbal and written communication skills in English- Strong negotiation and presentation skills- Ability to work independently and as part of a team- Ability to multitask and prioritize tasks
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Client Success Manager
1 month ago
Pasig, Philippines Insight Enterprises, Inc. Full timePOSITION OVERVIEWThe Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading regular interactions with clients, training the client on how to engage our services, analysing and presenting data, acting as a point of escalation, partnering with operational teams on client concerns, recommending good...
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Client Success Manager
3 weeks ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timePOSITION OVERVIEWThe Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading regular interactions with clients, training the client on how to engage our services, analysing and presenting data, acting as a point of escalation, partnering with operational teams on client concerns, recommending good...
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Customer Success Manager
1 month ago
Pasig, Philippines MicroSourcing Full timeWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Customer Success Manager be 100% YOU with MicroSourcing!A Customer Success Manager is expected to:. Maintain strong business relationships and regular contact with your book of business . Assist new and...
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Customer Success Manager
4 weeks ago
Pasig City, Philippines MicroSourcing Full timeWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Customer Success Manager be 100% YOU with MicroSourcing!A Customer Success Manager is expected to:. Maintain strong business relationships and regular contact with your book of business . Assist new and...
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Account Manager
3 weeks ago
Pasig, Philippines Mida Food Specialist Full timeThe Account Manager handles key accounts, assuring that Mida is engaged in the precise set of activities to boost its sales level and volume. The Account Manager partners with, and ensure the long-term success of clients and Mida Food. He/ She is responsible for developing long- term relationships with her/his portfolio of assigned customers, connecting with...
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Account Manager
1 month ago
Pasig, Philippines PuzzleBox BPO Inc Full timeResponsibilitiesServe as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of...
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Account Manager
3 weeks ago
Pasig City, Philippines Mida Food Specialist Full timeThe Account Manager handles key accounts, assuring that Mida is engaged in the precise set of activities to boost its sales level and volume. The Account Manager partners with, and ensure the long-term success of clients and Mida Food. He/ She is responsible for developing long- term relationships with her/his portfolio of assigned customers, connecting with...
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Account Manager
3 weeks ago
Pasig City, Philippines Mida Food Specialist Full timeThe Account Manager handles key accounts, assuring that Mida is engaged in the precise set of activities to boost its sales level and volume. The Account Manager partners with, and ensure the long-term success of clients and Mida Food. He/ She is responsible for developing long- term relationships with her/his portfolio of assigned customers, connecting with...
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Client Experience Account Manager
4 weeks ago
Pasig City, Philippines MicroSourcing Full timeKey responsibilities and accountabilities . Regularly coordinate with the client regarding the status of the offshore team . Implement and monitor KPIs set by the client or MS . Monitor the team's performance . Conduct coaching sessions and issuing corrective actions . Monitor and track the daily attendance . Implement policies, deadlines and standards set...
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Account Manager
3 weeks ago
Pasig City, Philippines PuzzleBox BPO Inc Full timeResponsibilities Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful...
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Client Services Assistant Manager
3 weeks ago
Pasig, Philippines VISAYA Full timeFunctional Responsibilities:-Coordinate and execute service activities, such as onboarding new clients, resolving Service Requests, gathering and compiling data for client meetings, maintaining client files/dashboards and handling day-to-day client requests- Facilitate or assist with client reporting- Managing Company and Client expectations- Cultivate...
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Account Manager
3 weeks ago
Pasig City, Philippines PuzzleBox BPO Inc Full timeResponsibilities Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful...
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Client Experience Account Manager
4 weeks ago
Philippines, Pasig City MicroSourcing Full timeKey responsibilities and accountabilities . Regularly coordinate with the client regarding the status of the offshore team . Implement and monitor KPIs set by the client or MS . Monitor the team's performance . Conduct coaching sessions and issuing corrective actions . Monitor and track the daily attendance . Implement policies, deadlines and standards set...
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Client Services Assistant Manager
4 weeks ago
Pasig, Philippines Visaya Knowledge Process Outsourcing Corp Full timeResponsibilities: Coordinate and execute service activities, such as onboarding new clients, resolving Service Requests, gathering and compiling data for client meetings, maintaining client files/dashboards and handling dayto-day client requests Facilitate or assist with client reporting Managing Company and Client expectations Cultivate positive...
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Client Services Assistant Manager
3 weeks ago
Pasig, Philippines Visaya Knowledge Process Outsourcing Corp Full timeResponsibilities: Coordinate and execute service activities, such as onboarding new clients, resolving Service Requests, gathering and compiling data for client meetings, maintaining client files/dashboards and handling dayto-day client requests Facilitate or assist with client reporting Managing Company and Client expectations Cultivate positive...
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Sales Account Manager
2 weeks ago
Pasig, Philippines Universal Access and System Solution Inc. Full timeJob description You'll drive business growth by identifying new clients, nurturing existing relationships, and exceeding sales targets. Your proactive approach and strategic thinking will be key in developing and implementing effective sales strategies. With a focus on maintaining quality service and fostering positive team dynamics, you'll contribute to our...
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Client Services Assistant Manager
3 weeks ago
Ortigas, Pasig, Philippines VISAYA Full timeFunctional Responsibilities: -Coordinate and execute service activities, such as onboarding new clients, resolving Service Requests, gathering and compiling data for client meetings, maintaining client files/dashboards and handling day-to-day client requests - Facilitate or assist with client reporting - Managing Company and Client expectations - Cultivate...
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Sales Account Manager
2 weeks ago
Pasig, Philippines Universal Access and System Solution Inc. Full timeJob description You'll drive business growth by identifying new clients, nurturing existing relationships, and exceeding sales targets. Your proactive approach and strategic thinking will be key in developing and implementing effective sales strategies. With a focus on maintaining quality service and fostering positive team dynamics, you'll contribute to our...
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Client Services Assistant Manager
3 weeks ago
Ortigas, Pasig, Philippines VISAYA Full timeFunctional Responsibilities: -Coordinate and execute service activities, such as onboarding new clients, resolving Service Requests, gathering and compiling data for client meetings, maintaining client files/dashboards and handling day-to-day client requests - Facilitate or assist with client reporting - Managing Company and Client expectations - Cultivate...
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Client Services Assistant Manager
4 weeks ago
Pasig City, Philippines Visaya Knowledge Process Outsourcing Corp Full timeResponsibilities:Coordinate and execute service activities, such as onboarding new clients, resolving Service Requests, gathering and compiling data for client meetings, maintaining client files/dashboards and handling dayto-day client requestsFacilitate or assist with client reportingManaging Company and Client expectationsCultivate positive interactions...