Client Services Assistant Manager

3 weeks ago


Pasig City, Philippines Visaya Knowledge Process Outsourcing Corp Full time

Responsibilities:Coordinate and execute service activities, such as onboarding new clients, resolving Service Requests, gathering and compiling data for client meetings, maintaining client files/dashboards and handling dayto-day client requestsFacilitate or assist with client reportingManaging Company and Client expectationsCultivate positive interactions and manage relationship between Company and ClientCreate and maintain contracts and agreementsOversee record-keeping and data accuracy Analyze data and convert into usable informationQualifications:Experience in BPO industry highly preferred but not requiredAt least 3 years of previous healthcare industry experience requiredPrevious work experience in a clinical or health care delivery environment (hospital, home health,hospice or community based, direct care or case management) an advantageAt least 1 year of previous Client Liaison, Account Management or Project Management experience requiredKnowledge of US healthcare system



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