Junior Collections Analyst

2 weeks ago

Taguig, Philippines TASQ Staffing Solutions Full time

About the job Junior Collections Analyst (Hybrid) | Taguig
Shift / Region: EMEA

Requirements:

Strong English communication (spoken & written)
Multinational company experience preferred
Organized, analytical, good with deadlines
Strong MS Excel skills
B2B collections/credit control experience is a plus
Willing to work on rotating shifts (Hybrid setup)

Responsibilities:

Supporting Collections Activities: This includes tasks like monitoring accounts, following up on overdue invoices, and escalating issues to senior team members when necessary.
Report Generation and Maintenance: Junior Collections Analysts often create and update reports using tools like MS Excel to track key performance indicators (KPIs) and identify trends in collections performance.
Client Communication: They communicate professionally with clients, both orally and in writing, to address payment concerns, negotiate payment plans, and resolve billing discrepancies.
Data Analysis: They analyze customer accounts and payment patterns to identify potential risks and areas for improvement in the collection process.

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