Junior Collections Analyst
4 days ago
Shift / Region: EMEA
Requirements:
- Strong English communication (spoken & written)
- Multinational company experience preferred
- Organized, analytical, good with deadlines
- Strong MS Excel skills
- B2B collections/credit control experience is a plus
- Willing to work on rotating shifts (Hybrid setup)
Responsibilities:
- Supporting Collections Activities: This includes tasks like monitoring accounts, following up on overdue invoices, and escalating issues to senior team members when necessary.
- Report Generation and Maintenance: Junior Collections Analysts often create and update reports using tools like MS Excel to track key performance indicators (KPIs) and identify trends in collections performance.
- Client Communication: They communicate professionally with clients, both orally and in writing, to address payment concerns, negotiate payment plans, and resolve billing discrepancies.
- Data Analysis: They analyze customer accounts and payment patterns to identify potential risks and areas for improvement in the collection process.
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