Junior Collections Analyst

2 days ago

Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per year

Shift / Region: EMEA

Requirements:

  • Strong English communication (spoken & written)
  • Multinational company experience preferred
  • Organized, analytical, good with deadlines
  • Strong MS Excel skills
  • B2B collections/credit control experience is a plus
  • Willing to work on rotating shifts (Hybrid setup)

Responsibilities:

  • Supporting Collections Activities: This includes tasks like monitoring accounts, following up on overdue invoices, and escalating issues to senior team members when necessary.
  • Report Generation and Maintenance: Junior Collections Analysts often create and update reports using tools like MS Excel to track key performance indicators (KPIs) and identify trends in collections performance.
  • Client Communication: They communicate professionally with clients, both orally and in writing, to address payment concerns, negotiate payment plans, and resolve billing discrepancies.
  • Data Analysis: They analyze customer accounts and payment patterns to identify potential risks and areas for improvement in the collection process.

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