Senior Customer Success Manager

4 weeks ago


Pasig, Philippines Eastvantage Business Solutions Inc. Full time

Senior Growth Manager (SaaS | SMB & Professionals) We’re seeking an experienced Senior Growth Manager for our SaaS client serving small businesses and professionals. This role will lead strategies to maximize paid subscriber growth and optimize Cost per Acquisition (CAC) through data-driven execution and cross-functional leadership. Key Responsibilities Develop and execute multi-channel acquisition strategies (digital, SEO, PPC, partnerships, content, and referrals). Optimize the full user funnel—from awareness to paid conversion—using analytics and automation tools (e.g., HubSpot, Marketo, Google Analytics). Monitor CAC, LTV, and retention metrics; apply data insights to refine campaigns and report performance. Drive continuous experimentation using A/B testing and growth platforms (Optimizely, VWO). Lead and mentor a team of growth marketers, SDRs, and onboarding/customer success specialists. Enhance onboarding and lifecycle marketing programs to boost engagement, conversion, and retention. Collaborate with product, marketing, and operations teams to align growth initiatives with business goals. Qualifications 7+ years in growth, performance marketing, or customer acquisition within B2C or B2SMB SaaS. Proven record of scaling subscribers and reducing CAC through innovative strategies. 5+ years of leadership experience managing cross-functional teams. Strong analytical and CRM skills (Salesforce, Tableau, Looker, etc.). Deep understanding of the SaaS customer journey—from acquisition to retention. Strategic thinker with strong communication and problem-solving skills. #J-18808-Ljbffr



  • Pasig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Senior Growth Manager (SaaS | SMB & Professionals)We're seeking an experienced Senior Growth Manager for our SaaS client serving small businesses and professionals. This role will lead strategies to maximize paid subscriber growth and optimize Cost per Acquisition (CAC) through data-driven execution and cross-functional leadership.Key ResponsibilitiesDevelop...


  • Pasig, Philippines TalentPop App Full time

    TalentPop is looking for a Senior Customer Success Trainer to champion our agents' professional development and ensure they deliver world-class support for our eCommerce clients. If you have a passion for building talent, a proven track record in a BPO environment, and deep expertise in customer service platforms, you will be the key to our team's success....


  • Pasig, Philippines Acquire Intelligence Full time

    Acquire BPO is an award‑winning business process outsource provider, serving some of the world’s largest brands with contact center and back‑office services from offshore, near‑shore, and on‑shore locations, including Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation,...


  • Pasig, National Capital Region, Philippines Acquire Intelligence Full time $60,000 - $120,000 per year

    At Acquire Intelligence, our mission is to help business work smarter.We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you're passionate about making a real impact...


  • Pasig, Philippines Isentia Full time

    Isentia Pasig, National Capital Region, Philippines Customer Success Executive (SEA) The role of Customer Success Executive (SEA) sits within the SEA Customer Success team, reporting to the Customer Success Manager (SEA). Its primary function is to support Isentia and Pulsar customers by driving adoption and usage of the platform and services. This position...


  • Pasig, Philippines Outsourcey Full time

    Get AI-powered advice on this job and more exclusive features. Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality....


  • Pasig, Philippines Vector Solutions Full time

    Customer Success Manager- Commercial Learning Join to apply for the Customer Success Manager- Commercial Learning role at Vector Solutions Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE),...


  • Pasig, Philippines Vector Solutions Full time

    Overview Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational and...


  • Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱1,200,000 - ₱2,400,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAcquire BPO is an award-winning business process outsource provider, to some of the world's largest brands operating...


  • Pasig, Philippines Isentia Full time

    The role of Customer Success Executive (SEA) sits within the SEA Customer Success team, reporting to the Customer Success Manager (SEA). The role’s primary function is supporting Isentia and Pulsar customers by driving adoption and usage of the platform and services. This person will be instrumental in ensuring that customers are deriving value from their...