Service Delivery Manager

Overview We are seeking an experienced Service Delivery Manager (Oracle NetSuite) to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery...

Overview We are seeking an experienced Service Delivery Manager (Oracle NetSuite) to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery...

Job Description: Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns. Service Level Agreement (SLA) Management: Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

Overview The role is responsible for overseeing the IT Group - Run The Bank (RTB) work intake process, which involves receiving requests from various business units or individuals for new projects. They will work with stakeholders to understand the scope and objectives of the work, determine the necessary resources needed and ensure smooth delivery of RTB...

Overview Currently hiring for roles under IT, Accounting/Finance, Sales, Healthcare, and Digital Marketing. Role Summary The Service Delivery Manager (SDM) is accountable for the end-to-end delivery of services under the Branch Tellering (BT). This role ensures that all contracted services are delivered in line with agreed SLAs, budget, and quality...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

Responsibilities Involved in the creation Service Level Agreements Facilitates periodic evaluation and negotiation of SLA’s. Translates customer requirements into working instructions for Service Delivery. Mitigating and solving escalations with urgency and determination Provide regular update to customers for on-going activities such as...

We are seeking an experiencedService Delivery Manager (Oracle NetSuite)to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery Manager will serve...

ROLE SUMMARYThe Service Delivery Manager (SDM) is accountable for the end-to-end delivery of services under theBranch Tellering (BT). This role ensures that all contracted services are delivered in line with agreedSLAs, budget, and quality standards, while fostering strong client relationships and drivingoperational excellence. The SDM acts as the primary...