Service Delivery Consultant

The opportunity:The role of aCloud Service Delivery Manager(internal job title) is to manage the end-to-end delivery in Manila. This includes collaborating with cross-functional teams to ensure client requests are delivered on time and issues are resolved accordingly.You are great at:Move/Add/Change (M/A/C) work delivery: Work with the Mapping & Integration...

We are seeking an experiencedService Delivery Manager (Oracle NetSuite)to lead and oversee the successful delivery of NetSuite projects and ongoing services. This role ensures that client implementations, enhancements, and support engagements are delivered on time, within scope, and to the highest standards of quality. The Service Delivery Manager will serve...

Overview The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering User Experience experts with the resources to solve critical problems for the future of our business, which is why we need you. As the UX/UI Lead for the MITDC design team , you will play a pivotal role in...

Managing Consultant, Advisors & Consulting Services, Marketing Makati, National Capital Region, Philippines Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments...

Role Definition:The IT Service Delivery Lead leads the business segment's dedicated service delivery team which is composed of a team of systems analysts and technology delivery managers, reporting directly to BU Technology Heads.He/She is accountable for technology service delivery for their dedicated Business Segment. The Service Delivery Lead partners...

Job Description: Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns. Service Level Agreement (SLA) Management: Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

I. DUTIES AND RESPONSIBILITIES Involved in the creation of Service Level Agreements (SLAs). Facilitates periodic evaluation and negotiation of SLAs. Translates customer requirements into working instructions for Service Delivery. Mitigates and resolves escalations with urgency and determination. Provides regular updates to customers on ongoing activities...

Responsibilities Involved in the creation Service Level Agreements Facilitates periodic evaluation and negotiation of SLA’s. Translates customer requirements into working instructions for Service Delivery. Mitigating and solving escalations with urgency and determination Provide regular update to customers for on-going activities such as Incident/Problem...

The Service Delivery Manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. He/She is in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. A Service Delivery manager plays a vital role in boosting...

BG-10The Consulting Unit delivers services anchored on the integrated Community framework across the areas of Organization Design, Salary Scale Design, Skills and Performance, and Compensation Consulting, These areas are critical to showcasing Birches Group's expertise in integrated Human Resource (HR) management and its capacity to design and deploy...