Customer Service Representative

4 weeks ago

Iloilo City, Western Visayas, Philippines Cooee Inc Full time
About the Role

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. They employ a four pillars approach to risk and compliance management - Essential Services Management, Property Risk, Height Safety, and Emergency Management.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

Interpret and validate client needs to determine appropriate service responses
Coordinate with contractors to resolve client concerns
Enter and update client and service data accurately
Communicate clearly with clients and team members
Monitor open jobs and make sure they are completed on time
Help improve systems and processes when needed
What were looking for

Start your career with us fresh grads welcome( or with 2 years customer service experience)
Strong English communication skills (written and verbal)
Confident in handling large volumes of data with accuracy
Comfortable working with spreadsheets and Microsoft Office tools
Detail-oriented and organized in tracking tasks and records
Able to work independently and manage time effectively
Has a proactive mindset and is open to learning
Willing to work on a graveyard shift (night schedule)

Job Type: Full-time, Graveyard shift (7 PM- 4 AM)
Work Setup:
Onsite (Iloilo Office): 2nd Floor Iloilo Gateway Hotel & Suites, Brgy. Mali-ao, Pavia, Iloilo

  • Customer Service Representative

    3 weeks ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time

    Customer Service Representative (Night Shift)Customer Service Representative (Night Shift)Night Shift (7 PM- 4 AM )|Fulltime | Iloilo (Onsite Setup)About the RoleWe have partnered with a company that is a leader in the provision of Risk and Compliance Auditing andManagement services to the built property sector, whose clients are some of the largest...

  • Customer Service Representative I

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Crawford & Company Full time

    Job DescriptionWe need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge to provide quick and accurate assistance to...

  • Customer Service Representative

    3 weeks ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions.KNOWLEDGE, SKILLS & ABILITIES REQUIRED:-Proven people skills-Excellent communicator, both oral and written (Senior...

  • Customer Service Advocate

    2 weeks ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerCare Full time ₱1,300,000 - ₱2,100,000

    Job Title:Care RepresentativeCare RepresentativeWe are looking for a customer-focused professional to join our team as a Care Representative. The ideal candidate will be responsible for responding to customer inquiries via phone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.Key Responsibilities:Analyzing...

  • Customer Care Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time

    Customer Care Representative (E-Commerce)About the RoleWe have partnered with an Australian-based fashion brand known for beautifully crafted, packable sunhats made for travel and timeless elegance. Their commitment to exceptional customer service is as strong as their dedication to quality and design.As an E-Commerce Customer Care Representative, you'll be...

  • Customer Service Representative II

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Crawford & Company Full time

    Job DescriptionWe need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate...

  • Customer Service Representative

    2 weeks ago

    Bacolod City, Western Visayas, Philippines Intelogix Full time

    Customer Service Representative - Remote page is loadedCustomer Service Representative - RemoteApply remote type Fully Remote locations LOC_PHL_REMOTE_Bacolod time type Full time posted on Posted 2 Days Ago job requisition id JR100494Who we are:At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As...

  • Customer Service Representative

    2 weeks ago

    Bacolod City, Western Visayas, Philippines Intelogix Full time

    Customer Service Representative - Remote page is loadedCustomer Service Representative - RemoteApply remote type Fully Remote locations LOC_PHL_REMOTE_Bacolod time type Full time posted on Posted 5 Days Ago job requisition id JR100494Who we are:At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As...

  • Customer Service Representative

    4 weeks ago

    Bacolod City, Western Visayas, Philippines TalentPop App Full time

    ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insurance or a monthly health stipendHoliday bonusesPermanent...

  • Exceptional Customer Service Representative Needed

    2 weeks ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱18,000 - ₱25,000

    We are seeking a highly skilled customer service professional to provide top-notch support to our clients through phone, email, and chat.Job SummaryThis role is ideal for motivated individuals who excel in fast-paced environments with multiple priorities. The successful candidate will have:Excellent communication and interpersonal skillsStrong...