Workforce Planning Analyst

About the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities: The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. It also entails gathering and...

TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...

Job SummaryWe are seeking a detail-oriented and analytical workforce intelligence analyst to transform workforce data into actionable insights.The ideal candidate will have expertise in data analysis, reporting, and visualization to support strategic workforce planning and operational excellence.

About the job Call Center Workforce Scheduler - ClarkAbout the job: Workforce Scheduler (Clark, Pampanga) | OnsiteWork Setup: OnsiteShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center setupAll candidates must be amenable to start this JuneResponsibilities:Service PlanningCreate short-term to long-range...

Position SummaryThe Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitors service levels and directs real-time forecasting to...

About the job Workforce Scheduler (Clark) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to start ASAP. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create short-term to long-range...

Ensure compliance with account policies and processes to achieve established levels of productivity and efficiency. It ensures that it identifies the needs of the internal or external customer, even those not expressed, in order to offer solutions that truly meet those needs. Advise the Account Manager on the best strategies to implement in each of the...

Shift: Shifting schedulesSetup: Onsite in Clark, PampangaRequirements:⦁ Bachelor's degree graduate, any field.⦁ 3 years of MIS/RTA experience, preferably in BPO/Shared Services.⦁ Must also be exposed to Scheduling, Capacity planning, Forecasting, and Reporting⦁ Knowledge of using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)⦁ Has strong...

About the job Workforce Scheduler (Clark, Pampanga) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start this June. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create...

Financial Planning & Analysis (FP&A), Field FP&ARequirementsEducation: Bachelor degree in finance, accounting, economics, statistics or management information systemExperience: Three to four (3-4) years in financial planning in a large multinational organizationJob DescriptionPlan a key role in propelling business strategies; run project profitability...