WFM Workforce Analyst

TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...

TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...

About the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities: The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. It also entails gathering and...

Position SummaryThe Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitors service levels and directs real-time forecasting to...

About the job Call Center Workforce Scheduler - ClarkAbout the job: Workforce Scheduler (Clark, Pampanga) | OnsiteWork Setup: OnsiteShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center setupAll candidates must be amenable to start this JuneResponsibilities:Service PlanningCreate short-term to long-range...

About the job Workforce Scheduler (Clark) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to start ASAP. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create short-term to long-range...

About the job Workforce Scheduler (Clark, Pampanga) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start this June. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create...

Job SummaryWe are seeking a detail-oriented and analytical workforce intelligence analyst to transform workforce data into actionable insights.The ideal candidate will have expertise in data analysis, reporting, and visualization to support strategic workforce planning and operational excellence.

About the job: MIS Specialist - Clark, Pampanga (PowerBI, Tableau, VBA, Macros, Excel)Process Specialist - MIS (Clark) | OnsiteBenefits include:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonus15% Night Differential24 Leaves AnnuallyRequirements:At least 3 years' experience in RTA/WFMFront end RTA experience is required; back end WFM...

About the job Process Specialist - MIS (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: At least 3 years' experience in RTA/WFM. Front end RTA experience is required, back end WFM experience is a...