Call Center Agent

TASQ is seeking English-speaking call center agents for on-site positions in Taguig, with openings available starting May 13. The initial screening interview will take place via phone, so please ensure your phone line is open.- A minimum of a High School Diploma or equivalent is required.- Ideally, candidates should have one year of experience in call center...

TASQ is looking for Spanish-speaking bilingual call center agents who are prepared to work on-site in Taguig, starting May 12.The pre-screening interview will be conducted over the phone, so please make sure your phone line is available.**In this role, you will:**- Assist customers by empathetically addressing their inquiries or concerns regarding financial...

National Capital Region (NCR), Taguig City Candidate must possess at least a Bachelor's/College Degree, Senior High School Diploma, Some College (But did not graduate) on any course.Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.ResponsibilitiesPosition DescriptionThe Client Services Agent's main job function is to receive customer...

TASQ is looking for a team leader for a Spanish insurance account in Taguig. Benefits : HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 24 Leaves Annually Summary/Description: Manage a team of CSR associates in BPO operations. The main objective of the role will be to supervise the...

As an End-User Helpdesk Agent, you will be primarily responsible for providing frontline user management and customer support. The End-User Helpdesk Agent efficiently provides support to customers, is a flexible problem-solver, and is confident at providing solutions. You investigate if you do not have enough information to resolve customer inquiries and...

TASQ is hiring a team leader for our Spanish account. The pre-screening interview will take place over the phone, so please ensure your line is available.**Position:** Spanish Team Leader (BGC)**Key Qualifications:**- Willingness to work in shifting schedules.- Must be available for on-site work in BGC, Taguig.- Ability to start...

The Customer Service Representative (CSR) or Call Center Agent is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a high level of customer satisfaction through inbound or outbound calls, emails, or chat support.Qualifications:High School Graduate (Old Curriculum), Shs Graduate,...

The role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level...

Quality Assurance ManagerJob Description:We are seeking a Quality Assurance Manager to lead and manage the QA program for contact center operations focused on card fraud prevention and investigation. The ideal candidate will have experience in quality assurance within a contact center environment, with at least one to two years in a leadership or supervisory...

TASQ is seeking a call center trainer, preferably with experience in financial accounts, for a position in Taguig. Candidates should be prepared for a phone pre-screening; subsequent interviews will be conducted either in person or virtually. **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance...