Current jobs related to IT Tech Support Associate - Pasig - Filinvest Group


  • Pasig, Philippines Filinvest Group Full time

    The IT End User Support Associate provides technical assistance to all users at the site, resolving hardware, software, and connectivity issues promptly. KEY RESPONSIBILITIES: Respond to user requests and troubleshoot technical issues.Install, configure, and maintain hardware and software.Document incidents and resolutions in the ITSM system.Assist in asset...


  • Pasig, National Capital Region, Philippines THEPACK SOLUTIONS INC. Full time

    About PackworksPackworks is a Philippine-based startup transforming the sari-sari store industry through a scalable, accessible, and data-driven platform. We empower micro-retailers with tools that make their operations more efficient and profitable, enabling them to grow their businesses and uplift their communities.We're looking for a proactive,...

  • Quality Manager

    2 days ago


    Pasig, National Capital Region, Philippines Tech Mahindra Full time

    Your Day-to-DayLead a team of quality or audit specialists to evaluate customer voice, chat and email interactions against the quality and compliance frameworksProvide insights and reporting to identify opportunities to improve people, process, and systems in relation to call handling, customer pain points, customer reasons for contact, regulatory...

  • Associate Engineer

    2 days ago


    Pasig, National Capital Region, Philippines Insight Full time

    Requisition Number: 102719Associate EngineerLocation:The role will be a hybrid position located in Pasig, Philippines.Insight at a Glance14,000+ engaged teammates globally20 on Fortune's World's Best Workplaces list$9.2 billion in revenueReceived 35+ industry and partner awards in the past year$1.4M+ total charitable contributions in 2023 by Insight...

  • Junior Associate

    18 hours ago


    Pasig, National Capital Region, Philippines Olalia dela Cruz Law Office Full time

    Olalia dela Cruz (OdlC) Law is hiring Junior Associates to join our diligent, energetic, and vibrant Team.We take pride in being an innovative law firm that thrives on our passion for tax and corporate law. Our practice areas extend beyond tax and corporate law to encompass labor, estate, immigration, data privacy, intellectual property, finance, technology,...

  • Account Associate

    2 days ago


    Pasig, National Capital Region, Philippines The Medical City Full time

    The Medical City Ortigas is searching for an experienced Account Associate (Credit) to join the team and help lead the organization to the next level. This role is responsible for improving the hospital collection by ensuring the settlement of patients bills through assessing the capacity to pay of incoming patients and provides support and recommendation to...


  • Pasig, National Capital Region, Philippines TAPA KING INC Full time

    About the role We are seeking a talented Content Creator Associate to join our growing team at TAPA KING INC'. As a Content Creator Associate, you will play a pivotal role in crafting engaging and impactful digital content to drive our online marketing efforts. This is a full-time position based in Pasig City, Metro Manila.What you'll be doingDevelop and...


  • Pasig, National Capital Region, Philippines Knowledge Channel Foundation, Inc. Full time

    We're looking for anAccounting Associateto help in our day-to-day financial operations and ensure compliance with regulations. If you thrive in a fast-paced environment, have strong attention to detail, and enjoy working with numbers, this role is for youWhat You'll Do:1. Journal & Bookkeeping FunctionsRecord monthly accruals of expenses and amortization of...


  • Pasig, National Capital Region, Philippines Reolink Innovation Inc Full time

    Customer Support RepresentativePosition SummaryProvides timely and professional technical support via phone, email, and chat. Troubleshoots and resolves software and hardware issues, guides customers through solutions, and escalates complex problems as needed. Maintains accurate records, ensures customer satisfaction, and stays updated on tech trends while...


  • Pasig, National Capital Region, Philippines Tech Mahindra Full time

    Your Day-to-Day:• Head the HR department (Employee/Labor Relations, C&B, HRIS and Employee Engagement) for Ortigas site• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions to assess industry...

IT Tech Support Associate

8 hours ago


Pasig, Philippines Filinvest Group Full time

The IT End User Support Associate provides technical assistance to all users at the site, resolving hardware, software, and connectivity issues promptly. KEY RESPONSIBILITIES: Respond to user requests and troubleshoot technical issues.Install, configure, and maintain hardware and software.Document incidents and resolutions in the ITSM system.Assist in asset tagging and inventory updates.Escalate unresolved issues to the Tech Support Lead.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking to customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Supporting the roll-out of new applications.Providing support in the form of procedural documentation.Testing and evaluating new technologies.Conducting electrical safety checks on equipment.Assist in audits and reporting for compliance.Support IT governance and cost optimization initiatives. QUALIFICATIONS: College degree preferably in Computer Science, Computer Engineering, BS Information Technology (or related 4-year course)Minimum of 1-year experience supporting application systems.Basic to intermediate troubleshooting skills