Call Center Agent Non-Voice

4 weeks ago

Angeles, Philippines NBS Outsourcinng Full time

What We Offer

Comprehensive Training: Gain the skills and knowledge you need to succeed, with hands-on guidance every step of the way.

Flexible Schedule: Work onsite with full-time hours and shifting schedules that fit business needs.

Open to Everyone: Whether you’re experienced or just starting out, we welcome candidates from all backgrounds.

Career Growth: Build a rewarding career with plenty of opportunities for advancement.

About the Role

Seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. This is a great opportunity to sharpen your customer service skills and grow your career. No prior experience is required—we’ll provide the training and support you need to thrive.

Key Responsibilities

Assist customers via phone, email, or chat with timely, professional support.

Resolve concerns with empathy and patience to ensure a positive experience.

Process orders, returns, and other service-related requests.

Maintain accurate customer records and follow up as needed.

Collaborate with team members to achieve service goals.

Apply product and service knowledge learned through training.

Join our team as a Customer Service Representative (CSR) Hiring process is done virtually, but the role is onsite with a full-time shifting schedule.

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