Online Healthcare Assistant

3 weeks ago

Quezon City, Philippines Cald Well Full time

Build a Meaningful Career in Healthcare Support – We're Hiring
Are you ready to make a real impact while growing your career in a stable and rewarding environment?
Join our Healthcare Support Team and become part of an organization that values professionalism, compassion, and continuous growth.
We’re looking for candidates who are committed, adaptable, and ready to take the next step. If you're looking for more than just a job — this is your opportunity.

Key Responsibilities:
• Handle inbound and/or outbound calls related to healthcare inquiries, benefits, and claims.
• Deliver accurate and efficient customer support with empathy and professionalism.
• Assist members with benefit verifications, billing concerns, and general healthcare-related issues.
• Document all customer interactions in the system with accuracy and completeness.
• Work closely with supervisors and team leads to enhance service delivery and customer satisfaction.

Qualifications:
• College Graduate with at least 6 months BPO experience
• Completed 2 years in college with at least 6 months BPO experience
• Senior High School Graduate with 1 year solid BPO experience
• Strong interpersonal, comprehension, and problem-solving skills
• Basic knowledge of Microsoft Office applications
• Willing to work onsite and on shifting schedules

What’s in It for You?
Compensation and Allowances:
• ₱18,000 Basic Pay
• ₱4,000 Premium Allowance
• ₱1,000 Flex Fund Allowance
Additional Benefits:
• 20% Night Differential
• HMO Coverage for employee starting Day 1
• HMO Coverage for dependents upon certification
• Life and Accident Insurance
• Annual Performance-Based Salary Increase
• 13th and 14th Month Pay
• Ongoing Training and Career Development Opportunities

Why Should You Apply?

We understand that great talent deserves more than just promises. That’s why we’re offering competitive compensation, real career growth, and industry-leading benefits from Day 1. Our supportive environment ensures that you’re set up for success from the start.

Interviews are being conducted now — don’t miss your chance.
Secure your slot by applying today and show us what you can bring to the team.

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