IT System Support Officer

7 days ago

Manila, National Capital Region, Philippines DHL Express (Philippines) Corporation Full time
About us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.
Responsibilities

Provide Infrastructure and Application support to his assigned site which covers Application, Network, Communication, Servers, Workstation, and other IT peripherals by ensuring that IT Infrastructure adheres to the Procedures and Policies set by the Global/Regional/Local Offices
Provide support to the deployed IT solution deployed to the site, Warehouse Management
Provide first level of IT support for all IT related equipment, such as but not limited to, computers, printers, network, mobile phones, and other IT peripherals
Provide first level of IT support for the deployed IT solution to the site, such as, but not limited to, Warehouse Management System (WMI, SCALE, WMOS), and Transport Management System
Be able to provide and deliver IT support services based on expected SLA defined in the IT Support Procedure

Requirements
Graduate of at least 2 year course of Computer Science (CS), Information Technology (IT), Application Development (AD), Computer Systems Engineering (CSE), or related courses
Excellent Systems and Network Infrastructure
Excellent Analytical Skills
Highly results oriented
Good Project Management Skills
Good communication skills both in spoken and written, both in English and Filipino
Able to do multi-tasking and how to prioritize, with minimal supervision
Excellent Systems and Network Infrastructure skills
Knowledge in Electronic Data Interchanges (EDI) is an advantage
Knowledge in Warehouse Operations and or Transport Management is an advantage
Willing to be assigned in Sucat Muntinlupa City

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