System Support Analyst

2 weeks ago

Manila, National Capital Region, Philippines FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary:

Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware.

What you will be doing:

  • Installs, maintains and upgrades internal computer software systems used for designing and developing company products.
  • Perform vulnerability remediation on servers
  • Proposes and implements system enhancements that will improve reliability and performance of system.
  • Monitors usage and performance.
  • Trains personnel on system usage.
  • Troubleshoots server, software and hardware issues.
  • Researches, evaluates and recommends software and hardware products.
  • Researches and develops ways of automating workflows.
  • Other related duties assigned as needed.

What you bring:

  • Must Have: Experience in Sailpoint Administration
  • Knowledge in Identity Access Management software
  • Must be amenable to work on a night shift
  • Must be amenable to work on a Hybrid setup (Twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (near Magallanes MRT Station, EDSA)
  • College undergraduates and Non-Bachelor's Degree holders with relevant work experiences are welcome to apply
  • Ability to establish and maintain effective working relationships with employees, vendors, clients and public
  • Knowledge in PowerShell Scripting
  • Knowledge in ServiceNow
  • 2 – 4 years experience in Linux (CentOS/RedHat) System Administration
  • 2 – 4 years experience in Windows System Administration
  • Experience with SaltStack and/or Ansible
  • Basic network troubleshooting including OS level packet captures (pcap/tcpdump)
  • Knowledge of multiple operating systems and related utilities and hardware
  • Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices

What we offer:

  • A competitive salary and benefits (such as HMO on Day 1)
  • Great workspaces with dedicated and motivated colleagues
  • A variety of career development tools, resources & opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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