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L2 - IT Support Specialist
5 days ago
The Role Needs Someone with:
Strong verbal and written communication skills in EnglishExcellent organizational and time management skillsGood understanding of IT technology and hardware1st Level information systems services problem resolution: problem definition, research, and resolutionE-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issues such as missing emails, server connection nisus, spam etc.Basic Windows Active DirectoryMicrosoft Office 365 AdministrationMicrosoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows 10 and Windows Server 2016/19Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System MonitoringWorking knowledge of TCP/IP protocol
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L2 Technical Support
2 weeks ago
Manila, National Capital Region, Philippines SM Retail, Inc. - Corporate Full timeJob Purpose:This role primarily provides L2 technical support to end user and store hardware/software to increase end user productivity, and to provide a great end user/customer experience.Responsibilities:Does incident resolution escalated by L1 technical support to ensure ticket SLA (Service Level Agreement) is met.Develop knowledge-based articles.Does...
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L2 Tech Support/Helpdesk
1 day ago
Manila, National Capital Region, Philippines MicroSourcing Full timeWith over 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.L2 Tech Support/Helpdesk, be 100% YOU with MicroSourcingAn L2 Tech Support/Helpdesk is expected to:Serve as the first contact with customers who need technical assistance.Remotely assist users with desktop,...
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L2 Support Technician
3 days ago
Manila, National Capital Region, Philippines First Focus IT PL Full timeFirst Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.We have just started the search for...
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L2 Data Applications Support
2 weeks ago
Manila, National Capital Region, Philippines Manulife Insurance Malaysia Full timeL2 Data Applications Support page is loaded L2 Data Applications Support Apply locations Quezon City time type Full time posted on Posted 7 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to...
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L2 Data Applications Support
2 weeks ago
Manila, National Capital Region, Philippines Manulife Business Processing Services (MBPS) Full timeAre you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.Why choose Manulife?Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and...
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L2 Data Applications Support
3 weeks ago
Manila, National Capital Region, Philippines Manulife Business Processing Services (MBPS) Full timeAre you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.Why choose Manulife?Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and...
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Hiring For the Immigration Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Support Star Corporate Full timePosted: 20 days ago Openings: 50 Applicants: 28 Experience - minimum 2 yearsGraduation is mandatoryPackage - 4.5 LPA to 5.5 LPALocation - GurgaonShift - 24*7 / Rotational week offBoth side cabExcellent Communication skillRequired Candidate profileFor further details contactHR Gayathri E-mail - Skills highlighted with '' are preferred keyskills Hiring...
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Application Support
1 week ago
Manila, National Capital Region, Philippines AXA Philippines Full timeDESCRIPTIONHandles the day-to-day information technology (IT) operations and assists service desk in supporting end users. Will handl tion assets including AXASOL, MA e L2 support for Digital Distribution assets including AXASOL, MABI QUALIFICATIONSAt least 3 years experience in Application Support for Digital and Core SystemsITIL v4 PrinciplesSalesforce and...
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Application Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines AXA Philippines Full timeMain Responsibilities: Provide L2 Support for the Health Insurance System.Record all communication and steps taken with customers related to incidents in Service Now appropriately.Follow internal processes and complex instructions.Ability to research and think outside of the box when handling complex issues.Ability to identify gaps in internal processes,...
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Application Support Specialist
3 weeks ago
Manila, National Capital Region, Philippines AXA Philippines Full timeMain Responsibilities: Provide L2 Support for the Health Insurance System.Record all communication and steps taken with customers related to incidents in Service Now appropriately.Follow internal processes and complex instructions.Ability to research and think outside of the box when handling complex issues.Ability to identify gaps in internal processes,...
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L2 Service Desk Engineer
5 days ago
Manila, National Capital Region, Philippines Staff Domain Inc Full timeAbout the Role: The L2 Service Desk Engineer's responsibilities include resolving customer queries, recommending solutions, and guiding users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. Job Description: Efficiently triage incoming support requests and...
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L2 Service Desk Engineer
1 week ago
Manila, National Capital Region, Philippines Staff Domain Inc Full timeJob Description:The L2 -L3 Service Desk Engineer's responsibilities include resolving customer queries, recommending solutions, and guiding users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. You'll be required to maintain up-to-date knowledge of...
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Technical Support Representative Senior
2 weeks ago
Manila, National Capital Region, Philippines FIS, Inc. Full timeTechnical Support Representative Senior (IT Service Desk L2/L3) Technical Support Representative Senior (IT Service Desk L2/L3) FIS, Inc. Manila, Philippines Technical Support Representative Senior (IT Service Desk L2/L3) FIS, Inc. Manila, Philippines Posted 4 days ago Permanent Competitive Technical Support Representative Senior (IT Service Desk L2/L3) ...
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Helpdesk Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines WebBeds Full timeProvide top-notch technical support and drive improvements – join us as a Helpdesk Support Specialist... J ob Title: Helpdesk Support Specialist Department: Operations In this role you will... The Helpdesk Support Specialist plays a vital role in providing technical support and assistance to customers and internal partners. The purpose of this role is to...
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Recruitment Specialist
2 weeks ago
Manila, National Capital Region, Philippines Focus Support Associates Full timeJob Summary:We are seeking a dedicated and experienced Recruitment Specialist to join our team. The Recruitment Specialist will be responsible for managing the end-to-end recruitment process, from sourcing and attracting candidates to assessing and onboarding successful hires. The ideal candidate will have a proven track record in full-cycle recruiting,...
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IT Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines KDCI Full timeNetworks & Systems Administration (Information & Communication Technology) Job Overview:KDCI is a dynamic and innovative company specializing in providing top-notch outsourcing solutions. We are looking for IT Support Specialists to join our vibrant team, offering the opportunity to work in a challenging and rewarding environment where your skills will be...
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Customer Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines DealHub Ltd Full timeDealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...
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PeopleSoft Production Support
2 weeks ago
Manila, National Capital Region, Philippines UST Full timeUST is looking for a highly energetic and collaborative PeopleSoft Production Support with experience as a module lead and key business partner in various functions of the HCM modules.Requirements:With at least 5 years' experience in PeopleSoft HCM support and/or PeopleSoft developmentWith L1, L2, and/or L3 production support experienceHighly knowledgeable...
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Product Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full timeProduct Support Specialist page is loaded Product Support Specialist Apply locations Manila Iloilo time type Full time posted on Posted 2 Days Ago job requisition id R78070 ResponsibilitiesTesting and troubleshooting customer integrations, including:Desktop/Laptop and mobile fingerprintingAPI IntegrationsPolicies and rulesEscalation and enforcement workflow...
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Technical Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines LRN Corporation Full timePosition: Technical Support Associate Location: PhilippinesAbout LRN:Do you want to use your engineering expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies...