IT Helpdesk/ Service Desk

Technical Helpdesk Analyst Join our team as a Technical Helpdesk Analyst and play a key role in providing exceptional technical support to our customers. Responsibilities: Troubleshoot hardware, software, and network operating problems via phone and collaborate with technical resources to ensure resolution. Utilize knowledge of information...

Locations : Pasay & CebuDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates...

Locations: Pasay Work Set Up: OnsiteWork Type: Contractual - 6 monthsDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and...

Job Summary:The Service Desk serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking theappropriate steps to resolve the users' concerns. Main Responsibilities:Receive and respond to Probe users' calls, chats, emails and...

Service Desk Engineer/Helpdesk Join our team and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent Role Overview We are looking for a Service Desk Engineer/Helpdesk to be part of our team. As a key member of our support team, you will play a critical role in ensuring the smooth operation of our clients'...

Service Desk AgentMetro Manila (Onsite) Handle E-mails, Calls and Chat related to application issues faced by clients within SLA; and at times will handle desktop, hardware, software, access issues. Create issue tickets by logging all pertinent information with utmost Quality and precision. Identify the exact issue through effective probing and paraphrasing....

Highlights Competitive compensation and benefits packages Continuous professional development and learning opportunities Regular engagement activities and events ______________________________________________________________________________ SERVICE DESK ENGINEER/ HELPDESK Work for our global clients and immerse in our rich and diverse company culture...

Company Name: IT By DesignLocation: Penthouse Floor, Philplans Corporate Center Bldg. BGC, Taguig CityWork Set-up: 100% Work OnsiteSchedule: EST/Night Shift/GY Shift What you'll be doingRespond to and resolve incoming IT service requests from end-users via phone, email, and web-based ticketing systemsDiagnose and troubleshoot hardware, software, and...

About the roleWe are looking for a talented Global IT Service Desk Analyst to join our team at IT by Design Philippines Inc. in Bonifacio Global City, Taguig City, Metro Manila. As a full-time, on-site IT support specialist, you will be responsible for providing high quality end user support and resolving a wide range of technical issues for our global...

About the roleWe are looking for a talented Global IT Service Desk Technician to join our team at IT by Design Philippines Inc. in Bonifacio Global City, Taguig City, Metro Manila. As a full-time, on-site IT support specialist, you will be responsible for providing high quality end user support and resolving a wide range of technical issues for our global...

IT SERVICE DESK ASSOCIATEWork with the best talents in GC International Dental, a privately-owned company founded in Japan. GC specializes in dental materials for the global oral health sector with over 100 years of experience, the company has expanded worldwide and has over 600 different dental products sold in over 100 countries.Qualifications:•...

Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are seeking an enthusiastic IT Helpdesk Specialist to join our global team, working with IT staff in the US, China, Malaysia, and the Philippines. The role involves providing solutions to IT issues using various applications, products, and services. Complex problems...

QualificationsBachelor's/College Degree, Computer Science/Information Technology or equivalent is preferred, but not required.At least 1-4 year(s) of working experience in the related field is required for this position (Service Desk, Helpdesk, Technical Support)Preferably with experience in handling a healthcare accountExcellent communication skills.Must be...

About the roleAre you a tech-savvy professional with excellent customer service skills? Manpower Philippines is seeking a full-time IT Helpdesk (WFH) to join their dynamic team in Pasig City, Metro Manila. In this role, you will be providing remote technical support and troubleshooting to clients, ensuring their IT systems are running smoothly.What you'll be...

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

A Service Desk Analyst plays a crucial role in providing technical support and assistance to users within an organization. Their primary responsibility is to address and resolve IT-related issues, inquiries, and requests from employees or users. The role involves a combination of technical expertise, strong communication skills, and a customer-centric...

About the Position:Join Hellmann's dynamic Information Technology (IT) Admin and Service Desk Team We are seeking a creative and technically skilled IT Administration and Service Desk Specialist to support our Asia Pacific organization. Your role will be crucial in ensuring that end users can access and utilize the hardware and software they need to perform...

SERVICE DESK ENGINEER Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A SERVICE DESK ENGINEER?Our awesome client a company based in Australia is...

Who We AreAmused Group is an exciting online wagering and technology group of companies. We are continuing to grow rapidly and have exciting plans in the Australian and international market.We are passionate about sports and racing and offer a dynamic work environment, where we value our team and trust our staff. We respect each other and work cohesively in...

Responsibilities:Lead a team to ensure timely resolution of technical issues.Manage service desk operations including ticket management and escalation.Provide technical guidance and mentorship to team members.Collaborate with IT teams to maintain infrastructure and systems.Analyze metrics and implement improvements for service delivery.Resolve complex...